
08-04-2010 09:14 AM
My ps3 got the ylod yesterday as i was dling the 3.41 update. I got my ps3 in december of 07 with my sony rewards points and some extra cash. I was in the middle of dling the update when my ps3 just shut off by itself and would turn back on. It starts stays green for 3 seconds the light turns yellow then back to green for a split second before shuting off and blinking red. The fans work did the hold eject flip the switch thing. the thing is done.
So today i call up expecting to be able to do a trade in for a refurbished slim model. I got the 40 gig CECHG01 model but unfortunately my model did not qualify despite the fact that it was never opened and i had the proof of purchase from sony directly.
So i can send it back for 150 $$ repair or go spend 400 on a slim. No point in spending 150 on something thats just gunna break again. The slim would have been nice for 150 but i dont see myself dropping the full price which is messed up. You would think they would offer me some type of discount on the unit or maybe a free warentee upgrade on the purchase of a new unit but i get nothing while people who got the original model only months earlier than i got mine get a refurbished slim at more than half the price.
So in the end i lose 15,000 reward points and 300$ after 2.5 years of use with no exchange offered or discount on a new one. Wow sony do you really care about your customers or is that just what your pr department says?
08-04-2010 09:15 AM
08-04-2010 09:20 AM
Sorry, you got screwed. Whatever you do, dont get it fixed, just live without a ps3 or get a slim.
08-04-2010 09:24 AM
Jigga908 wrote:So in the end i lose 15,000 reward points and 300$ after 2.5 years of use with no exchange offered or discount on a new one. Wow sony do you really care about your customers or is that just what your pr department says?
neither
thats just how a warrenty works. it doesnt last forever. once it runs out, you need to pay for repairs you want to have done
08-04-2010 09:27 AM
Send it in to gophermods. They will repair it and send you your exact PS3 with all of your data still on the HDD.
http://www.gophermods.com/index.php?l=product_list

08-04-2010 09:46 AM
i suggest gophermods also
08-04-2010 09:46 AM
08-04-2010 10:09 AM
08-04-2010 10:20 AM
Jigga908 wrote:
So today i call up expecting to be able to do a trade in for a refurbished slim model. I got the 40 gig CECHG01 model but unfortunately my model did not qualify despite the fact that it was never opened and i had the proof of purchase from sony directly.
So in the end i lose 15,000 reward points and 300$ after 2.5 years of use with no exchange offered or discount on a new one. Wow sony do you really care about your customers or is that just what your pr department says?
Pretty sure the "exchange for a slim" option was only for the PS2 BC units: 20GB, 60GB, and 4 USB Port 80GB. They never offered it on the 2 USB port models.