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Lombax Warrior
Lethal_Boy_PR
Posts: 213
Registered: ‎04-21-2008

PS3 Service Status...

Called Sony for coffin on April 21

Received coffin on April 28

Sent PS3 on April 28

Sony received it on April 29

Sony assigned it on April 30

 

Here is my current service status message:

 

Service Request #: 1-XXXXXXXXX Status Date: Wednesday, April 30, 2008 Status: The unit you are inquiring about was opened and assigned on 4/30/2008. Please allow 7-15 business days from the time we received your unit to complete your order not including shipping and handling time.


Anyone knows if after that I will have the ''common message'' that says: Due to high demand, your unit is currently on backorder

 

 

Message Edited by Lethal_Boy on 05-01-2008 02:59 PM
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Lombax Warrior
ChaoticInfinityX
Posts: 110
Registered: ‎07-04-2005

Re: PS3 Service Status...

man.. i hope you don't, because I just called in for my coffin today and I'm still struggling with reality of going almost a month w/o my own 60GB PS3.
"There is growth in defeat... Prepare to grow!!!"

PSN Gamercards
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Monster Hunter
Garheart
Posts: 46
Registered: ‎07-27-2006

Re: PS3 Service Status...

I have never received an "opened and assigned" message.  They received mine on April 24th, and all I got was the dreaded backorder message.  Starting to lose patience.....not even an update yet !!
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Cannon Fodder
spikespeigel~
Posts: 7
Registered: ‎05-01-2008

Re: PS3 Service Status...

Same thing here.  I sent my PS3 in on 4/9/08 and all I've gotten so far is the backorder message.  I'm now in week three and I'm getting frustrated.  I have a copy of GTA IV, but no way to play it.  Frustrated!
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Splicer
Stink_Face
Posts: 52
Registered: ‎04-27-2008

Re: PS3 Service Status...

I sent my 80 gb out on the 16 of april they got it and logged it in on the 18. Missed the ups guy yesterday so it was re-delivered today.... So far all is well and playing as we speak..........

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Monster Hunter
maurer83
Posts: 37
Registered: ‎02-18-2008

Re: PS3 Service Status...

I'm getting the exact same message. Sent mine in Monday, Sony received it Tuesday morning. Mine was a 40GB so hopefully its not backordered.
maurer83
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Gaming Beast
vahagn23
Posts: 2,325
Registered: ‎11-21-2004

Re: PS3 Service Status...

same here
spikespeigel wrote:
Same thing here.  I sent my PS3 in on 4/9/08 and all I've gotten so far is the backorder message.  I'm now in week three and I'm getting frustrated.  I have a copy of GTA IV, but no way to play it.  Frustrated!
PSP PHAT 3.72
PS3 40GB

Unproud EX-Owner of 360
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Wastelander
Yeah_its_Bob
Posts: 892
Registered: ‎03-02-2006

Re: PS3 Service Status...

Please tell me it doesnt take that long -_- I have yet to receive my coffin and I called sony on sunday. I been having GTA4 unopened since release day. I hope the coffin arrives tomorrow
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Grease Monkey
hunyor_flip15
Posts: 410
Registered: ‎03-14-2008

Re: PS3 Service Status...

miy ps3 status says : waiting for test

does that mean they received it???? 



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Cannon Fodder
yellowtj2002~
Posts: 5
Registered: ‎04-30-2008

Re: PS3 Service Status...

I also sent mine in on April 9.  However, I just got off the phone with the most intelligent customer service representative I think SONY has.  She was able to tell me the exact problem of my system.  She even admitted that SONY has been having lots of problems with the systems that were produced since December of 2007.  Apparently the turn around time now for a system displaying the “disc read error” is 20 days.   

By the way, I was told most of the disc read errors are do to a problem with the loading tray, not the blu-ray drive.

 

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