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PlayStation MVP
bigpretty23
Posts: 102
Registered: ‎11-24-2004

Stuck on a black screen

This does not happen every time, sometimes I can go two weeks with no problems, but then all of a sudden it happens again. What is happening is that sometimes when I go to play a disc based game or downloaded game the PS3 will go to a black screen and will just stay there. It also does this when quiting a game. I go to quit game, then click yes, then it stays on a black screen. At either point, I have to go up and manually turn the PS3 off. What is also odd, is that if I try to turn it back on with the controller after it does this, I can't, the controller light keeps blinking. Now when I turn it back on, it will most of the time take me to the screen to select which profile I want to log into, but sometimes gives me the screen where I can submit a report to Sony.

Also what is weird is that sometimes when I try to go to turn off system instead of quit game, it will begin to shut down, blink for around 30 seconds, then I get like a triple beep, then it finally turns off. Again, it doesn't do this all the time.

I have tried the safe mode multiple times, sometimes back to back and each time I try to restore the hard drive it tells me it is corrupted and then it restores it. But this just started happening out of the blue a few months back and I have had my PS3 for over 3 years now and I have had the upgraded hard drive in for over 2. I called Sony and after we did all the safe mode options, including me backing up my data on my external hard drive and restoring the PS3 to default settings, all they can tell me is to send it in. Does anyone have idea how I can fix this, or is sending it in my only option now?

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PlayStation MVP
potatobreath
Posts: 7,785
Registered: ‎12-15-2008

Re: Stuck on a black screen

I'd send it back, but I recommend making a second manual game save backup on your USB thumb drive with Saved Data Utility. That way you have a safety net in case your backup on your external hard drive fails to restore.

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Lombax Warrior
russell664
Posts: 224
Registered: ‎07-29-2010

Re: Stuck on a black screen

Sound like you may have a ps3 software problem. Try using some of the options in the ps3 safe mode, such as:

  • Restore file system.
  • Rebuild database.

The way to get your ps3 into recovery mode, if you don't already know of course.

  1. Turn off your ps3.
  2. Hold down the power button on the system until it turns off.
  3. Then hold down the power button again, until you hear two fast beeps. (As soon as you hear those two fast beep's release your finger from the button, otherwise your ps3 will shut off again.
  4. Then you will bee presented a message saying: "plug your controller in via usb"
  5. After that you are in the recovery menu, try the above options.

Tell me how it goes, good luck!

Ps3 Is the best console, the best hardware and a much better looking console too!
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PlayStation MVP
bigpretty23
Posts: 102
Registered: ‎11-24-2004

Re: Stuck on a black screen

I have done all of those a few times actually, I put that in my original post. I just dont get why its happening all of a sudden and doesn't happen each time, but randomly and with different games.

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Lombax Warrior
russell664
Posts: 224
Registered: ‎07-29-2010

Re: Stuck on a black screen

Maybe it's your hard drive? Try a different one and see if it still has those problems.

Ps3 Is the best console, the best hardware and a much better looking console too!
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Cannon Fodder
aUrogel7
Posts: 2
Registered: ‎12-19-2012

Re: Stuck on a black screen

 

I have a similar problem I can access xmb and browse the web(which is what i'm using to write this). games and every app only freezes with a black screen. even on safe mode. no safe mode working for me even the hdmi stopped working. my ps3 is out of warranty and it has been opened a couple of times to remove the dust and change the blu ray drive. I suppose this is due to bad connectivity from the gpu? 

     any ideas? 

I'm gonna save up$ for a laptop I need for college. I thought of getting reballed with lead to see if it fixes the problems. but how much would that cost?

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Cannon Fodder
DjSoundMan
Posts: 1
Registered: ‎03-29-2013

Re: Stuck on a black screen

I have the same problem. I have 3 Playstation 3 (60GB, 60GB and 80GB)

All of them, have the same black screen problem.

It hapend at the same Systeme Update. Sony don't understant. But I don't understand how 3 playstation 3, at the same update. broke. **bleep** sony.

PROBLEM: it turns black screen on :
- try to play a game (on bluray)

- try to play a game (downloaded)

- try to play a demo

- try to open Netflix

- (NOW, with the new update of the weekend) It doesnt open Playstation Store.

It do play MP4 and AVI files on videos. so I can use it for movies..

Triyed everything: all resolutions with composites, component, HDMI. safe mode. defrag. format. change hard drive. recovery. we tryied every **bleep** thing.

At each update.. I have many costumers that their own playstation 3 breaks without any reasons. no modification made on these Playstation 3.

do someone have an awser to this problem ? and WHY BEFORE the update everything was perfect on 3 different playstation. and all of them broke in the same single update ? Is it organized by Sony ?

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Digital Platforms Moderator
AeroVayne
Posts: 3,377
Registered: ‎07-02-2012

Re: Stuck on a black screen

Thread moved from PS General.  Thanks!

http://a1.vsoh.com/s65s.gif
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Cannon Fodder
WhytezziB
Posts: 6
Registered: ‎01-12-2013

Re: Stuck on a black screen

i have the same problem as DJ, 2 systems one fat, one slim, black screen trying to load apps, play games, pretty much anything the playstation is for....html">

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