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Jan 12 2012
By: BeRSiiRk First Son 1 posts
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Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

29 replies 34951 views Edited Jan 12, 2012

I recently purchased the official ps3 headset (comes with two parts; the headset and the usb adapter that allows it to be wireless). I misplaced the usb adapter rendering my $100 headset useless. My question is how can I replace it? I went to the retail store i purchased it at but the did not sell replacements, I went to gamestop with the same results. The associate told me to go to the Playstation site to look for it. After a brief recon of the site, I haven't found a way to purchase or replace my usb adapter for the headset.

Does anyone know what I can do to replace it? Any help is greatly appreciated!

http://webassetsh.scea.com/pscomauth/groups/public/documents/webasset/scph-98077_small_1.jpg

This is what it looks like^^

http://webassetsi.scea.com/pscomauth/groups/public/documents/webasset/scph-98077_packart.jpg

for this headset^^

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PlayStation MVP
Registered: 12/16/2008
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jan 12, 2012

Try calling Sony Customer Support. The number and hours is at the Contact Us link at the bottom of the page. I imagine if it were available, it would be as a service part only and not sold in stores.

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Treasure Hunter
Registered: 01/22/2006
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jan 16, 2012

Doesn't this headset use bluetooth to connect? If not, this is SCE's fault for not making it BT.

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PlayStation MVP
Registered: 12/16/2008
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jan 16, 2012

No, the headset does not use Bluetooth. I don't think there is a Bluetooth profile sophisticated enough for virtual 7.1 audio.

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Final Boss
Registered: 02/15/2003
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jan 16, 2012

Isn't there a manual or paperwork for this? There should be contact information provided. Maybe including information to order parts?

The way you play the game is the way you live your life.


Get your Portable ID!
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First Son
Registered: 12/03/2011
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jun 3, 2012

im in the same boat let me know if u find a replacement

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PlayStation MVP
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jun 5, 2012

You need to talk to the Sony repair center.  They may have factory-reconditioned headset adapters that they can sell you.  Sony doesn't sell the USB adapter for the stereo headset separately, so it didn't manufacture extras to sell.

GKP
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First Son
Registered: 06/17/2012
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jun 17, 2012

I have the same problem here: lost my USB Wireless Adapter for my Sony Wireless Stereo Headset. I called SCEA Consumer Service at the (800) 345-7669 number located on the box.They informed me that Sony does not offer a replacement Wireless Adapter and I would need to purchase a new Headset. This is unreasonable. So I talked to a superviser only to be told the same thing and that there is no other solution. So, I filed a complaint with the Better Business Bureau and I thought I would tell you all the same.

So, by breaking or losing your Wireless Adapter, this creates a wonderful waste of a wireless headset.

I was told that you can connect to PS3/PC/Mac via USB-mini cable, but I have yet to get this to work. Everything I have read has confirmed that the USB port on the Wireless Headset is for charging only.

This is very disappointing, Sony. What a waste of a great product...

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PIayStation MVP
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Jun 17, 2012
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Lombax Warrior
Registered: 10/26/2008
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Re: Purchased official ps3 headset and misplaced the usb adapter, how can i replace?

Sep 5, 2012
well sony can say bye to me buying the 150 doller one, it will use the same usb dongle
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