PlayStation® Community Events Calendar
PlayStation® Community Events Calendar
Reply
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

PSN Store Installation at 14%

Hello, I am currently receiving an error after the installation of Playstation Store.

 

Firstly, I don't receive any error when it's downloading, I'm only getting the error when it's installing. After the installation part it stops at 14% and I get a error code (80029564) and a "Corrupted Data" file shows up in the 'Game' section in my PS3 Menu.
 I don't use playstation store often if that helps.

 

Thanks.

Please use plain text.
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

Re: PSN Store Installation at 14%

[ Edited ]

Update: I've tried restarting my PS3 and I'm still receiving this error. :smileysad: EDIT: I've also tried restoring my PS3 to it's default settings.

Please use plain text.
Keyblade Wielder
ne1atall
Posts: 10,038
Registered: ‎03-01-2010

Re: PSN Store Installation at 14%

[ Edited ]

Download it again but first. How are you downloading? Wireless? Can you go wired? Try power cycling your modem and router before attempting to download again.




Free Clipart

Please use plain text.
PlayStation MVP
gkpama00
Posts: 8,756
Registered: ‎09-17-2009

Re: PSN Store Installation at 14%

You won't receive an error while downloading, unless the connection with the server fails completely. The Playstation Store download protocol doesn't include error detection and correction function, so the PS3 System doesn't know if the data is corrupted until it installs the software. In practice you need a virtually error-free Internet connection in order to download larger Playstation Store content.  Many people have that, but it appears that you do not.  It is likely that the problem is not on your local network, so switching to a wired connection to the router probably won't help; although it is worth a try.  If the errors are being introduced on your ISP connection, then there isn't much that you can do.  Not everyone has a suitable broadband connection for downloading full PS3 games. 

GKP
Please use plain text.
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

Re: PSN Store Installation at 14%

[ Edited ]

I'm not downloading anything on Playstation Store, I'm updating playstation store. It's not even a large update, 26 MB. I also don't have access to a wired plug, I'm using wireless connection.

Please use plain text.
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

Re: PSN Store Installation at 14%

Is there anyone that could help? :/

Please use plain text.
Survivor
GraphiteGB
Posts: 2,722
Registered: ‎08-04-2006

Re: PSN Store Installation at 14%

 

 

Your ISP needs to clean up there act. the Peering they are using to download the application is not good enough and the downloaded files are failing security checks over your ISP 

 

You could try Relocating the PS3 to another ISP at a friends house who is Hardwired to a different ISP. 

untill your ISP plays ball You are likely to get alot more failures not just at 14%.

  

Please use plain text.
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

Re: PSN Store Installation at 14%

Is that the only solution?

Please use plain text.
Cannon Fodder
A7medy-5
Posts: 6
Registered: ‎11-15-2012

Re: PSN Store Installation at 14%

Any person that had past experiences could help?
Please use plain text.
Cannon Fodder
Luca6903
Posts: 3
Registered: ‎11-16-2012

Re: PSN Store Installation at 14%

I just made a new thread in this forum that addresses the error you are having. Good Luck and thanks again to GraphiteGB. The post is here -> http://community.us.playstation.com/t5/PlayStation-3-Support/A-FIX-FOR-Software-install-error-code-8...
Please use plain text.