PlayStation®3 Support

[JAW_stin]

I created a password to protect my billing info sign in I'd & all that other stuff under account management. I don't remember that password is there any way to get that changed? Please help. I cant even add funds without a password.

[gkpama00]

Yes.  As long as you have access to the sign-in e-mail account, and know the date-of-birth registered with the account, you can reset the password by clicking the "Forgot Your Password?" link or button under the PSN sign-in prompts.  If you don't have access to the sign-in e-mail account, or didn't use your real date-of-birth, then you have to call Playstation customer support at 800-345-SONY to reset your password.

That is the PSN password, which every PSN account has.  The PS3 password is a four digit code, and only is used or parental controls.  Not PSN account security.