Hi, I am asking for assistance. My ps3 for some reason has an odd tendency to freeze. I have had it a few months now, and had no issues with it freezing. I purchased Batman AC goty and Mortal Kombat. Mortal Kombat first, it will take me to the main menu with no issues, but on more than several occassions it will freeze while loading a fight, all offline, during the tower scenes, during a fight one time, and on a specific cutscene during the storyline. It froze during one cutscene before, however, after a restart it went right past it. I can fight several fights no issues, however I cannot even even finish the arcade without having to restart it due to its freezing. Batman has it worst though. I make it past catwoman, and can even play the robin portion of the story not a single issue, but as soon as I play as batman all hell breaks lose. Freezes during Hugo Strange telling the guards to leave Wayne alone, froze several times during Penguin talk with Wayne, freezes as Wayne shimmys across the building to reach the top to the giant pill containing his batman suit. The big issue is during Batman's hacking into the security thing, it freezes as the camera pans down to find catwoman and two face with the inmates. Please note, if you have not played the game, this is all within the first 30 minutes of the game. It got passed all this during a single gameplay past two-face to where catwoman is almost shot and as soon as you enter that building goes to an infinite loading screen. I have never had these issues with even Skyrim, or UMVC3. I have restored it several times, and reformated it, but the issues have continued to occur. I have contacted Sony, they gave me the bare minimum. I only wish to know what the issue is. I have read some post with the same issues, but none of what I have read has helped me. Any help offered is much appreciated,
You mentioned that you restored a few times. Did you try all the restoration options listed here?
I have before it had no effect and both games continued to freeze. Mortal Kombat did not freeze while I played on my hdtv but Batman still continued to lock up.
Since you have tried the various safe mode methods to correct it, it could be a couple of things. If you are playing disc based games, have you tried a lens cleaning kit(10-20 bucks Gamestop,Walmart). This would be the least expensive option to try. If they are not disc based, your hard drive could be failing. You could back up your data to an external drive and buy a new hard drive.
EDIT- I see now that in your post you say you have only had it a few months. If that's the case and it was purchased new, it's under warranty and I would return it because that should not be happening.
60GB Fat OFW 4.50
250GB SuperSlim OFW 4.50
I know it is not the blu ray, since the freezing has happened whenever I jump from playing a disc game to netflix, also netflix has frozen once or twice before without me even jumping between the two. It has also went into an infinite loading screen on NG Razor's Edge, more times than I have actually played it. I have gotten to play it twice and tried about 5 times. I downloaded NG to my hdd. It also freezes when I played Dust 514 another game I downloaded to the hdd. So I came to conclusion, since it is not overheating, I played Ico and Skyrim for several hours no issues at all, the fan is working properly, it must be the hdd which is malfunctioning.