Amir29 wrote:
Twosted wrote:
Amir29 wrote:
Apparently, selective hearing and selective highlighting go hand in hand?
I have highlighted the sentence you skipped over in green.
No I read the whole thing. It's just that had I read both statements and not known who wrote them, I would think that they were written by two completely different people. I'm kind of in the same boat as you in that respect. I thought about using it but I didn't want to invest the time or effort that was needed in order to get the most out of it. But was that feature the reason I bought the PS3 vs. other consoles. No. So for you to say you never used it and then say to Sony you were a legitimate user was confusing to me. But After reading your other responses I think I understand what you were trying to say. It just comes off different within the context of that letter.
I understand, that's why I wanted to clarify. The thing is, to Sony (if they would've taken the time to read the complaint) wouldn't care what I do with the PS3 Slim. That would just make the letter FAR too long and for no reason. When you fill out the form for BBB, it asks for you to make your statement and include how the company can resolve the issue. So, my first resolution was to be given the difference in cost between slim and my fat ($200). When they sen me that response, I came up with the reasonable compromise of releiving me from their "ultimatum" and giving me a Slim. I even said "It can be refurbished as long as it is in working condition." To be honest, I will probably never even use it. I don't see myself spending so much money on getting a fat with Linux capability. I would probably give it to my friend who no longer plays games cause he needs Lynux for the time being till he's done developing on it.
But, though this will sound like a bit of a contradiction on my part again, my TRUE intention is to give Sony the chance to earn my love again with at least ATTEMPTING to resolve the issue. They have not shown that to me.
I have not filed in Small Claims yet cause I really need to think about what I want to do at this point. I won't lie when I say this left a very sour taste in my mouth. If I choose to remain a Sony customer, I will sue for compensation of lost wages (for the day I have to go to court) and the filing fee, along with the difference in cost between the PS3 fat and Slim. However, if I choose to jump ship to a competitor's concole, I am considering bringing all of my hardware, game, and accessory receipts to be reimbursed and use that money to replace everything on the competitor's console.
I'm torn on this cause I genuinely like the PS3 as a gaming console, but now that I know they will not support me when there is an issue, I'm not sure it would be wise to stay.
I don't know if it would accomplish anything at this point. Since there is already a class action lawsuit filed, I think your case would be lumped into the class (which we are all a part of anyways just by owning a PS3 before the update release). I wouldn't worry about it. Just sit back and see what happens.
Twosted wrote:
Amir29 wrote:
Twosted wrote:
Amir29 wrote:
Apparently, selective hearing and selective highlighting go hand in hand?
No I read the whole thing. It's just that had I read both statements and not known who wrote them, I would think that they were written by two completely different people. I'm kind of in the same boat as you in that respect. I thought about using it but I didn't want to invest the time or effort that was needed in order to get the most out of it. But was that feature the reason I bought the PS3 vs. other consoles. No. So for you to say you never used it and then say to Sony you were a legitimate user was confusing to me. But After reading your other responses I think I understand what you were trying to say. It just comes off different within the context of that letter.
I understand, that's why I wanted to clarify. The thing is, to Sony (if they would've taken the time to read the complaint) wouldn't care what I do with the PS3 Slim. That would just make the letter FAR too long and for no reason. When you fill out the form for BBB, it asks for you to make your statement and include how the company can resolve the issue. So, my first resolution was to be given the difference in cost between slim and my fat ($200). When they sen me that response, I came up with the reasonable compromise of releiving me from their "ultimatum" and giving me a Slim. I even said "It can be refurbished as long as it is in working condition." To be honest, I will probably never even use it. I don't see myself spending so much money on getting a fat with Linux capability. I would probably give it to my friend who no longer plays games cause he needs Lynux for the time being till he's done developing on it.
But, though this will sound like a bit of a contradiction on my part again, my TRUE intention is to give Sony the chance to earn my love again with at least ATTEMPTING to resolve the issue. They have not shown that to me.
I have not filed in Small Claims yet cause I really need to think about what I want to do at this point. I won't lie when I say this left a very sour taste in my mouth. If I choose to remain a Sony customer, I will sue for compensation of lost wages (for the day I have to go to court) and the filing fee, along with the difference in cost between the PS3 fat and Slim. However, if I choose to jump ship to a competitor's concole, I am considering bringing all of my hardware, game, and accessory receipts to be reimbursed and use that money to replace everything on the competitor's console.
I'm torn on this cause I genuinely like the PS3 as a gaming console, but now that I know they will not support me when there is an issue, I'm not sure it would be wise to stay.
I don't know if it would accomplish anything at this point. Since there is already a class action lawsuit filed, I think your case would be lumped into the class (which we are all a part of anyways just by owning a PS3 before the update release). I wouldn't worry about it. Just sit back and see what happens.
Well, considering the trends in the electronics industry, I suspect the companies are loking forward to class actions since that would be cheaper than reimbursing each individual separately. I don't plan to make things that easy, and I certainly don't want Sony to drag this case out like FW 3.00/3.01 on my behalf.
It really comes down to character I guess. I could definitely sit back and wait, but that's just not like me. I'm not one of those people in the calss that would acept a small bribe of $20 - $50 to shut up. I prefer to take care of my issues with Sony myself. Also, just because there is a class action suit, it does not mean I don't have the right to pursue Sony in Small Claims. Of course, once I do that I am no longer eligible to be part of "the class", but that doesn't mean I can't help the attorneys involved in that case should the need arise.
The gaming culture is one that is growing rapidly. I feel it's important everyone does their part in ensuring it continues to have a solid future by reacting to poor business practice today.
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