PlayStation®3 Support

[bubblegum1971]

I wonder if anyone can help..... my son has a playstation 3 which he connects to the internet through our netgear router but for some reason whenever he connects it stops the rest of us being able to connect and the router has to be reset.... as you can imagine this is causing major problems but I just can't think of any reason why this would happen and what I can do to sort the problem.

Its being going on for quite a while we even bought a new router thinking there was a problem with that and had enginneers round checking our network out and its all fine until my son turns his playstation on.

Thanks in advance for any help and advice given.....

[boobinz]

IM NOT A TECH MASTER BUT IT COULD BE IN YOUR PS3 SETTINGS,NOT SURE,I ALSO HAVE NETGEAR AND HAVE NO PROBLEMS,IM SORRY FOR YOUR PROBLEM,IM SURE SOME HERE CAN HELP.THERE ARE SOME REAL SMART FOLKES THAT KNOW ABOUT ALL THAT IS PS3,I HOPE YOU RESOLVE YOUR ISSUE SOON.

[chris1neji]

If buying a new router did not solve this, you called your Internet service provider and ask them for help?

Show them your problem.

Tell your song to go to settings>Network Settings>Internet connection Test

and reply with results. send me a Private MSG and i will get back to you.

Tell your Internet Service tech guy to check and see if there are any settings that may be in conflict with your router and modem. Sure they can always test the strenght of the signal but that's not the problem it's within the settings of either your Modem/Router/PS3

[Ray186]

Try assigning your PS3 a static IP address. Instructions here:

http://portforward.com/networking/staticip-ps3-playstation-3.htm

[hiptechboy]

They'll most likely charge them since it isn't their hardware or problem. Maybe there is an ip conflict or something.

[chris1neji]

I get free service for my stuff... i rarely need their help though.

However would an IPconflict screw up everyone else connection?

It is somewhat of a configuiration related issue i believe though.... either some sort of conflicts within the Router and modem

[hiptechboy]

Yea, i suppose it depends if they are all being affected at the same time or if it's one at a time. Comcast is ridiculous if you call them and it isn't their problem they will charge you $50. That's why i got the service protection plan initially for 99cents a month, but they raised it to $1.99 -_-

[s4sutler100]

This is due to the PS3 hogging the band width.

If you have a DSL or low teir Cable connection then you need to step your game up Parent and spring for the highest teir avalible.

Or do what I do buy a used already registered MOdem from Ebay will run you bout 80 dollars   youll need to find a  docsis 3.0 modem.

Then give jr. his own moden and he'll be set because wireless connections suck do to   1. distance   2. Physical interfearence. (aka Walls, tile, bricks insulation)   3. Radio frequency interfarence from (tv's, appliences exct.)

That sould solve your band width problem.

Just remember the ps3 is a bandwidth hog.

[chris1neji]

S4Sulter

That could be possible but most of todays users arent running in dial up anymore.

If bandwith was the issue everyones connection to the internet would still be active however they would take minutes to load pages possibly get timeouts....but still be active... PS3 are not demanding heavy bandwith hogs. Maxing out download bandwith isnt as crucial as upload bandwith.

[bubblegum1971]

Thanks for all the answers gonna try setting up an static ip I don't think bandwith is a problem as we have 20mb I think that should be ok .... i'l update if that works.

Thanks to everyone for taking the time to answer

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