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First Son
Registered: 01/12/2010
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Re: 80029940 error?

May 14, 2010

I have this same error when trying to play American Psycho that I rented from Blockbuster. It has no scratches and the disk looks brand new. Changing the "SuperWhite" setting has no effect.

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First Son
Registered: 07/25/2008
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Re: 80029940 error?

May 15, 2010

Same here w/ Planet Hulk Blu Ray. The disk is flawless rented it from Blockbuster online.

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First Son
Registered: 05/19/2010
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Re: 80029940 error?

May 19, 2010

It works!  Sometimes the simple things are the best solution. Flip it over and try.

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First Son
Registered: 03/19/2009
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Re: 80029940 error?

May 31, 2010

Hey, just wanted to add my reply because this was the number one google hit for a "playstation 80029940" search.  For me, it was fingerprints on the disc.  Wiped them off, worked fine.

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First Son
Registered: 05/11/2009
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Re: 80029940 error?

Jun 28, 2010
I've been getting this since 11 / 2009. Today I finally got help on there call in support and was told by the support person to reset the entire system to default, after I did this she told me there is nothing Sony can do to help and just hung up on me. After this I will no longer buy Sony products when their tech support has me brick my system and then leave me hanging in a lurch like this. I feel like I just got run through the mill with Dell. Good luck everyone. You'll need it.
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First Son
Registered: 08/18/2010
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Re: 80029940 error?

Aug 18, 2010

I had the same sporadic problem (error 80029940) with the netflix CD on my old style ps3, and I tried EVERTHING I read on this and other forums to try and fix it....

 

Change date and time by internet - nope

Delete BD folder - nope

Reset PS3 to default settings - nope

Flip netflix cd upside down and then try again - nope

Hit triangle button and then select play - nope

Hard reset system (button in back) - nope

Change "whitescreen" setting - nope

 

I then cleaned the dvd off with water and a paper towel - it looked good, some very MINOR cosmetic scratches.  When I inserted it into the PS3 - same thing, black screen and message error 80029940.  When I ejected it, I saw a straight line of dust/dirt/debris on the CD from one end of the disc to the other. Then I took an alcohol wipe, wiped it down (leaving it WET) and re-inserted it in the PS3 and viola - IT WORKED!!!!

 

I had one of those PDI alcohol wipes, but I imagine a clean cloth and some rubbing alcohol would work, trick is to leave it wet.  These blue ray discs and the PS3 blue ray player seems very sensitive.  I'd imagine a comination of internal dust on the laser/ inside the unit itself mixed with some cosmetic surface scratches is the culprit here.  Trying a CD/DVD lens cleaner/sweeper in the PS3 might work also.  Mine is about 21/2 years old and probably has some dust inside that is affecting the Blue Ray play, becasue of sensitivity issues.  Hopefully this works for you guys too. Take care.

 

-Jeff

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First Son
Registered: 08/16/2011
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Re: 80029940 error?

Aug 16, 2011

I Just bought a PS3, not even last week and am receiving this error message. Granted it was from Amazon and an older 60G for the backwards compatibility but it should still be able to play bluray, or so we thought. We went out and bought several movies and none of them seem to work. They are brand new straight from the case to the player and none of this seems to be working. Is this just the penalty for getting an older PS3? I just don't know whether to send it back or not. Haven't had a problem with any other disks, just bluray.

I odn't mean to sound like a brat but even when our xbox got the red ring Microsoft paid for shipping and immediatly fixed the problem. I'm really disapointed that after this long Sony has done nothing to look for a solution.

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First Son
Registered: 01/05/2010
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Re: 80029940 error?

Nov 6, 2011

Wow... I'm getting this error too... I have transformers 2... and this error just suddenly came up...  All my other BD's works perfect besides this one... There were fingerprints on it... wiped it off and so far it works... 

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First Son
Registered: 01/02/2013
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Re: 80029940 error?

Jan 2, 2013
How I fixed it was I checked my disk and I saw it was dirty so I cleaned it put it back in and it worked
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First Son
Registered: 01/07/2013
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Re: 80029940 error?

Jan 7, 2013

I got this error during the last 20 mins of a movie I own. The screen froze and the I got the error message. I checked the disk and it is clear of finger prints, cracks or any other blemishes. I put in a different Blu-ray and it worked fine all the way through. Do I need to just buy that movie again?

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