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Dec 05 2009
By: pitnlala First Son 3 posts
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PS3 wont connect to Netflix

86 replies 21615 views Edited Dec 5, 2009

Hello everyone. First time poster here, and I have enjoyed reading alot of the different threads. I have learned a ton.

 

I am a new PS3 owner of about 3 weeks. I did just get the Netflix disc. I signed up for the 1 disc at a time unlimited Netflix account. I put the netflix disc in and selected it under the "video" option of the SP# start page. I always get the error: "cannot connect to Neflix. Please try again later..."

 

I have tried for about a week now, and even ordered a new disc. There must be something I am doing wrong, but cant figure it out. Netflix support is non-existant, so I thought I would seek help here. Thanks in advance.

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Fender Bender
Registered: 04/10/2008
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Re: PS3 wont connect to Netflix

Dec 5, 2009
does connecting to Netflix require internet? if it does, it might be your connection..not your ps3 or netflix disc.
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First Son
Registered: 12/05/2009
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Re: PS3 wont connect to Netflix

Dec 5, 2009

It does indeed require internet connectivity. I have the fastest internet option available in my area. I watch youtube and other streaming sites on my PS3 and can do so right now. Only the Netflix option seems to not work.

 

I also did enable "BD Internet connection" as well. I do have the most current system update.

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Wastelander
Registered: 08/13/2008
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Re: PS3 wont connect to Netflix

Dec 5, 2009
you need to activate it.  if you can't get to the page for an activation code, you may have internernet connection issue, like a router not allowing instant stream.
On Fri, 2009-08-21 at 09:58 -0700, geoffrey.levand at am.sony.com wrote:
>> The feature of “Install Other OS” was removed from the new
>> “Slim” PS3 model to focus on delivering games and other
>> entertainment content.
>>
>> Please be assured that SCE is committed to continue
>> the support for previously sold models that have the
>> “Install Other OS” feature and that this feature will
>> not be disabled in future firmware releases
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Wastelander
Registered: 08/13/2008
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Re: PS3 wont connect to Netflix

Dec 5, 2009

JAck-T-Ripped wrote:
you need to activate it.  if you can't get to the page for an activation code, you may have internernet connection issue, like a router not allowing instant stream.

seen your second post, you need to go to ww.netflix.com/ps3

Try that yet?

On Fri, 2009-08-21 at 09:58 -0700, geoffrey.levand at am.sony.com wrote:
>> The feature of “Install Other OS” was removed from the new
>> “Slim” PS3 model to focus on delivering games and other
>> entertainment content.
>>
>> Please be assured that SCE is committed to continue
>> the support for previously sold models that have the
>> “Install Other OS” feature and that this feature will
>> not be disabled in future firmware releases
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First Son
Registered: 12/16/2009
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Re: PS3 wont connect to Netflix

Dec 16, 2009

I have this same issue.  But it had previously worked for me, then over night it stopped.

 

I can access any other site through my PS3. Any ideas?

 

I have activated the PS3

It worked for over a month then stopped.

 

I was on the phone with their customer service and we tried all sorts of things and nothing worked.   They thought it was my ISP but I know people on the same provider that can use this function.

Message Edited by KrisCroteau on 12-16-2009 07:37 AM
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First Son
Registered: 12/25/2009
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Re: PS3 wont connect to Netflix

Dec 25, 2009

I have a similar situation.

 

I've been using Netflix on my PS3 for over a month and it's been working fine, until about a week ago. That's when it started giving me the connection error. It first happened when I tried to watch a movie. I thought they were just having network problems so I left alone for a few days, then I got tech support from Netflix. He got it working for me after trying a couple things (1. set the date & time via internet, 2. delete Netflix BD data). I was able to watch a movie the other day, then today it gave me the connection error again. I repeated the same steps and got it working again. I was able to watch one episode of a series, then when I went to play the next episode it gave me the connection error AGAIN. And now I'm trying the steps again and it's not working.

 

 

Does anyone have a solution for this?

 

 

Thanks. 

 

 

EDIT: Ok, I just tried those two steps again and it worked.

Step 1: Settings -> Date & Time Settings -> Date & Time -> Set Via Internet

Step 2: Video -> BD Data Utility -> Netflix Instant Streaming Disc -> press triangle -> Delete -> Yes

Step 3: Video -> Netflix Instant Streaming Disc -> go to netflix.com/ps3 from a computer and enter the activation code from your ps3. 

 

Can anyone confirm that this works consistently? 

Message Edited by dracoaffectus on 12-25-2009 03:57 AM
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First Son
Registered: 01/01/2010
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Re: PS3 wont connect to Netflix

Jan 1, 2010

This worked! Thank you so much! I just changed the Date and Time to internet, and BAM! I was able to get my activation code!

 

Thank you!!

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First Son
Registered: 12/05/2009
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Re: PS3 wont connect to Netflix

Jan 1, 2010

I honestly spent about 3 hours on the phone with Netflix, Playstation, etc and nobody had this fixed. I resolved myself to figuring this out today, and came back here to see if there were any more suggestions. Big props to you for following up with a resolution. It is finally working for me weeks after signing up for Netflix.

 

THANKS!

Message Edited by pitnlala on 01-01-2010 11:10 AM
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Fender Bender
Registered: 07/17/2008
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Re: PS3 wont connect to Netflix

Jan 1, 2010
that's crazy, everytime i use it, it works for me. there was a few times i was watching a movie. it would just go, off and act like it was buffering. but it would just sit, there and, do nothing at all. so i had to go back to the menu and start it again. it's annoying but at least, that's the only problem i have had with the service.
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1TB 7200RPM Destop HDD Under it's own power outside of the ps3 :smileytongue:
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