Hi, I purchased the digital upgrade for call of duty ghost of ps3 for ps4. And had troubled downloading it on two attempts so I went purchased the ps4 game. so I would like my $10 I used to purchase upgrade refunded as ps store credit please, seeing the I spent 59.99 plus tax, thank you
sony's not responsible for the quality of service or your download experience. even on their TOS there's some bs about not being liable if the network is inaccessible for any duration of time.
try downloading and return the hard copy if you want a refund.