Mar 07 2014
By: shockboomer45 First Son 1 posts

Elgato Game Capture HD in general [HELP]

1 replies 425 views Edited Mar 7, 2014

I called support, did everything I could. I did everything they suggested me to do and I believe my elgato is busted. I tried it on two different computers and it still doesnt work. I tried installing drivers, switching cables, restarting my computer, uninstalling the software, and more. I even tried a system restore, but yet that did not work. So I highly believe that it is broken. Any tips how I could get it fixed? 



Extra info:

I got it 2 years ago

It was working fine in January

I bought it off of Amazon


Any phone number I can call or an adress I can send it to to get it fixed?


A very quick answer would be very much appreciated.

Message 1 of 2 (425 Views)
Treasure Hunter
Registered: 03/15/2008
7356 posts

Re: Elgato Game Capture HD in general [HELP]

Mar 7, 2014
Your best bet is the manufacturer, but you said the HD PVR is two years old. Your warranty has expired. I suggest trying to fix it yourself or find a friend or local electronic-repair service to fix it for you. MAYBE a computer repair business could fix it, but take that with a grain of salt.
PlayStation MVP Program 2001 to 2016
Message 2 of 2 (422 Views)