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Apr 08 2012
By: DvD2722 First Son 1 posts
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Problem with log on to Naughty Dog

8 replies 214 views Edited Apr 8, 2012

Hello i got problem to log on Naughty Dog site, i don't know why?

I can only log on to forum.

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Hekseville Citizen
Registered: 02/26/2011
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Re: Problem with log on to Naughty Dog

Apr 9, 2012

just like me!!!

I'm always here on the forums... but i rarely post Smiley Wink
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Naughty Dog Developer
Registered: 09/28/2006
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Re: Problem with log on to Naughty Dog

Apr 9, 2012

Is there an error you are recieving when trying to log in?

Would you mind walking me through the steps of what the site does when you try to log in?

Thanks

-Jason

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First Son
Registered: 10/29/2011
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Re: Problem with log on to Naughty Dog

Apr 10, 2012

Has anyone else been unable to view your stats? When I go to Multiplayer for UC2, instead of the field where I can type in any users name, it brings up a generic player stat page. When I go to Match History tab, it brings up a page saying "Error Retrieving Statistics" then I click continue and it brings up the page where I can type in any users name. When I do that, it brings up a completely new page with two pictures on it from UC2 and UC3. I click on pic for UC2 and it brings me back to page to type in any users name. Just going in circles with no results. Very frustrating. Sounds like an error with the server and I have been having this problem for about the past week or so. Any suggestions?

Thanks

Angela

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First Son
Registered: 01/23/2012
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*BUMP* Re: Problem with log on to Naughty Dog

Jul 15, 2012

This is what happens when I try:

 

  There was an error validating your log in. Please try again shortly.

PSN Ticket Error

 

The page auto-refreshes after a second or two.

 

This also happens to a friend of mine.

 

Is is a regional thing? (We both live in Sweden, and have Swedish ISP's).

 

I use NoScript (but have opened up a few sites which seem relevant). My friend doesn't, and she's tried all kinds of browsers as well.

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First Son
Registered: 07/05/2009
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Re: Problem with log on to Naughty Dog

Jul 17, 2012

me too

Advogado
ps3 id danilo_scala
danilo_scala Trophy Card
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First Son
Registered: 07/11/2012
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Can't log in

Jul 21, 2012

For the past two weeks or so I've been trying to log in to check my Uncharted 3 stats. Every time I get the error; "There was a problem validating your login. Please try again shortly.".

 

It's been like this for days. I've tried every browser I can think of (Opera, Chrome, Firefox, Safari, Internet Explorer) and still can't log in. I can log in fine to playstation.com so I know it's nothing wrong with my PSN ID. I've googled the problem aswell and it didn't get me any answers.

 

Naughty Dog, please fix this!

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First Son
Registered: 01/23/2012
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Re: Can't log in

Jul 21, 2012

I'm in the same boat.

 

Attempting to log in from Sweden, in case it matters.

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First Son
Registered: 01/23/2012
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Re: Can't log in

Jul 27, 2012

Apparently creating and using a US account allows login to naughtydog.com.

 

So, it looks (with the very few samples I have) like accounts which are registered to Swedish users can't login. I know it's not a EU-wide problem, since UK folks seem to be able to login.

 

Also; PSN was partially down yesterday. And rather than the usual PSN ticket error, I got a new message which said I needed fill out some more information in my profile before I could login. Pretty confusing error message.

 

From the look of it, that's Sony's fault, not ND's. Anywho, if anyone is going to look into the "login from Swedish accounts" problem, you might want to pass along a note on the error reporting as well.

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