01-21-2010 03:25 PM
I don't often hear hate speech when playing KZ2 online, but sometimes I hear extreme nastiness.
Does anyone know how reports of hate speech are handled? Is the hater banned if a certain number of reports are received? How do the mods look into it? Do all of the reports have to be received in the same match, or can they be received over a certain period of time?
01-21-2010 04:15 PM
01-21-2010 07:52 PM
Sony Computer Entertainment America (SCEA) is committed to all players having a good online gaming experience.
If you would like to report a PlayStation Network user that has acted inappropriately or is in violation of the PlayStation®Network Terms of Service and User Agreement, please complete the PlayStation®Network File a Complaint Form.
SCEA will process all complaints.
Please be aware that SCEA will NEVER approach users online via chat for password or personal information. Additionally SCEA will never offer guaranteed spots in upcoming betas or other promotions in exchange for personal information. Users who may ask for this information are not authorized by SCEA to do so and we would advise that you report these suspicious PlayStation®Network users. Click here to report suspicious users.
As a reminder to our seasoned gamers, and to inform new users, we offer these guidelines for safe gaming that will help keep your account private and secure.
- NEVER share your account details with anyone, especially online.
- Select a strong password to protect your account (include alpha, number, and symbol characters if possible).
- Make sure that the answer to your "secret question" is not something that could be guessed easily.
- Be sure to log off from your account anytime you use a PlayStation® product that is not yours, or anytime other people might use your PlayStation product.
01-21-2010 08:19 PM
01-21-2010 09:05 PM
You can 'submit a grief report' of a player in game. Just go to their name of the scoreboard and press square. Just follow the instructions. It's really easy and quick to do; just takes a couple of button presses.
Also the mods have said that they get more info from this and it's easier to deal with this way.
01-25-2010 05:49 PM