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Oct 24 2012
By: waindoza First Son 7 posts
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system crashes

14 replies 268 views Edited Oct 24, 2012

I am a 65 year old male living in New Zealand and used to really enjoy playing on our PS3.  But for the last few months i am just about ready to throw our PS3 system in the rubbish.  Every single day our system crashes several times EVERY DAY usually with the notation :you have been disconnected from the server.  This is very annoying especially when you are playing on line with a fixed owner site,  you lose the lot.   THIS OFTEN HAPPENS MORE THAN ONCE AN HOUR.  It seems to happen irrespective of what game we are playing and from talking to other players in New Zealand it is happening to them as well though players from other countries don't seem to have the problem.

It seems that this is a New Zealand wide problem, not individual players systems.

We purchased our PS3 brand new but now consider it is hardly worth turning it on as we are not getting the service we should be expecting.   I HOPE YOU CAN HELP US WITH THIS PROBLEM.   i AWAIT YOUR REPLY IN ANTICIPATION.

I can be contacted at e-mail address      bevles@vodafone.co.nz

 

Thank you for any help you can give us.      Les Howard

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Fender Bender
Registered: 05/11/2006
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Re: system crashes

Oct 24, 2012

So is your system working fine other than you keep getting disconneted off the internet?

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MVP Support
Registered: 12/04/2003
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Welcome to the GT forum, waindoza!   Off-hand, I don't kn...

Oct 24, 2012

Welcome to the GT forum, waindoza!

 

Off-hand, I don't know what the cause of your problem is, but I would have to think that it is local to your area. I am not sure if it is local to your console.

 

Have you contacted SONY's customer service?

 

Read through the Help post linked in my sig.

 

Have you reset (powered down) your modem / router?

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Fender Bender
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Re: Welcome to the GT forum, waindoza! Off-hand, I don't kn...

Oct 24, 2012

That's a good suggestion MastrGT, every once and awhile you need to reset your equipment and clear the lines if your hard wired.

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First Son
Registered: 10/24/2012
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it seems we are not being disconnected from the internet

Oct 25, 2012

it seems we are not being disconnected from the internet,  only the game server.   but we have no other problem.

we are still connected to the playstation network and it happens irrespective of what game we are playing.   thanks   les

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First Son
Registered: 10/24/2012
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Re: Welcome to the GT forum, waindoza! Off-hand, I don't kn...

Oct 25, 2012

Thanks Master GT,  enquiries lead us to believe that this is a new zealand wide problem,  We have just had our modem checked and told that it is working fine to full capacity of the system.  we have tried turning our computer off while we are using the PS3 but that makes no difference.                  Les

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First Son
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Re: Welcome to the GT forum, waindoza! Off-hand, I don't kn...

Oct 25, 2012

our system is wireless    not hard wired.   Les

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First Son
Registered: 10/24/2012
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also....

Oct 25, 2012

also.... does anyone know how to get rid of the singstar thing that must've come with yesterdays ps3 system update?

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MVP Support
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Re: it seems we are not being disconnected from the internet

Oct 25, 2012

waindoza wrote:

it seems we are not being disconnected from the internet,  only the game server.   but we have no other problem.

we are still connected to the playstation network and it happens irrespective of what game we are playing.   thanks   les


We have been seeing a few disconnections of GT about a week or so ago, but PD was supposed to have cleared that up. If something else is going on country-wide, then you need to deal with your local support.

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Gaming Beast
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Re: Welcome to the GT forum, waindoza! Off-hand, I don't kn...

Oct 25, 2012

Do you have streaming video capabilities in New Zeland, something like Netflicks or the like? I was thinking that you might be able to narrow down the problem if you tried an independant server of sorts.

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