07-09-2012 05:14 PM
So I went into safe mode to install the 4.21 update because my PS3 said that I needed it to be able to go online, but the PS3 froze mid-way through installing the update and now its dead frozen. I can turn it on, but I cant go into safe mode and I dont get anything on the screen. To turn it off I have to hold the power button for 30 secs. Is there anything I could do, like a hard reset, to restore the PS3 or is it dead?
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07-09-2012 05:23 PM
Sorry man, but it doesnt sound good to me. Before you do anything else I would just call SONY. ( 1-800-345-SONY )
I hope to god its under warranty. Good luck.