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May 10 2014
By: Xmixer First Son 2 posts
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please help can't found a game in my library

3 replies 246 views Edited May 10, 2014
I downloaded outlast for free on February on ps4 but than due to some defect in my ps4 it got replaced
Now when I open the psn library to download outlast I can't find the game please help me?
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First Son
Registered: 05/10/2014
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Re: please help can't found a game in my library

May 13, 2014
Help plz
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First Son
Registered: 11/19/2015
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Re: please help can't found a game in my library

Nov 19, 2015

Contact support

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MVP Support
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Re: please help can't found a game in my library

Nov 19, 2015

Was that when it was available for free with a Plus subscription? 

 

If you're using the same account that you downloaded the game with to post, you don't appear to have a Plus subscription.  That may be why it's not appearing for you, I don't know.  You'd certainly need to have an active Plus subscription to play any games downloaded for free as a Plus member.

 

If you do have an active Plus subscription, and it's still not showing up, have you tried restoring licenses?

 

 

Contact Sony's Customer Support: Phone: 1-800-345-7669 / Live Chat
(Available during normal business hours only.)
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