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Apr 12 2013
By: DaMurryjam6 First Son 2 posts
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playstation plus 30 day trial problem

3 replies 578 views Edited Apr 12, 2013

I bought a playstaion bundle pack today and when i try to use the playstaion plus 30 day trail that comes with it it just keeps telling me the code may be incorrect or expired it's experation date is 3/31/2014 and I've put it in mutipule times and tripple checked it. I have also put my CC information on this account so that is not the problem.

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Re: playstation plus 30 day trial problem

Apr 12, 2013

DaMurryjam6 wrote:

I bought a playstaion bundle pack today and when i try to use the playstaion plus 30 day trail that comes with it it just keeps telling me the code may be incorrect or expired it's experation date is 3/31/2014 and I've put it in mutipule times and tripple checked it. I have also put my CC information on this account so that is not the problem.


Welcome to the PlayStation Community.

 

The first thing is to make certain that you're inputting the code correctly, I know how easy it is to mistake a 'o' for an '0', I've done it myself, also the expiry date is definitely 3/31/2013 right?

 

If after checking the code & expiry date you still get no-where please contact Sony customer support (number below), give them the code on the back & they should be able to re-issue you a new one.

 

BRIT-KO

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Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
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First Son
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Re: playstation plus 30 day trial problem

Apr 12, 2013

no the experation date is 3/31/2014 not 2013 and yes im putting it in right i've done it in different ways to make sure i wasn't just reading it wrong I've been looking through the forums and noticed that im not the only person to have a problem with the code not working im starting to think this is not a me issue but anything is possible

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Re: playstation plus 30 day trial problem

Apr 12, 2013

Give them a call if you need to:

 

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PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

BRIT-KO

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
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