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Feb 03 2013
By: Fogottenone1227 First Son 3 posts
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Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

5 replies 310 views Edited Feb 3, 2013

I just purchased a Crystal White Playstation 3 Limited Edition Bundle with 1 yr of Playstation Plus.

 

During initial setup, I entered the redemption code for PS+ and continued to the next screen.  This screen informed me that the Autorenewal would be set to 'ON' and funds would be pulled from my credit card on file etc...

 

When I clicked 'Continue' a box popped up stating 'An Error has Occurred'.  I waited several seconds and tried to continue again but the error popped up again.  I tried several more times with no change.

 

Finally I clicked 'Cancel' and it took me back to the screen where I entered the redemption code so I tried again.

Now it says the code has already been used.

 

And I still don't have my year of Playstation Plus.

 

What can I do?

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Fender Bender
Registered: 08/08/2012
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Re: Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

Feb 3, 2013

Did it work though? Do you have a little plus symbol next to your avatar pic on the xmb? If not I guess call support! Smiley Very Happy

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First Son
Registered: 02/03/2013
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Re: Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

Feb 3, 2013

Nope, no plus sign.

 

It was after hours so I was hoping that a support rep might have been monitoring the forum and could have helped me out.

 

I'll be giving them a call this morning.

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First Son
Registered: 02/03/2013
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Re: Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

Feb 3, 2013
That's it. Resolved by calling support. Thank you very much!
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MVP Support
Registered: 01/09/2010
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Re: Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

[ Edited ]
Feb 4, 2013

Glad you got it sorted, & Welcome to the PlayStation Community.

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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First Son
Registered: 02/16/2013
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Re: Walmart Crystal White w/1 Yr Playstation Plus Code Redemption Issue

Feb 16, 2013
Where do you find the code
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