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Jan 03 2014
By: digcorreia First Son 4 posts
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Urban Trial Freestyle PS Vita charged me even being a PLUS member

6 replies 155 views Edited Jan 3, 2014

Hello guys,

 

I just added Urban Trial Freestyle PS Vita to my cart along with other free stuff and when I click “confirm purchase”, the “Urban Trial Freestyle PS Vita” was US$9,99. So it used the value from my wallet. Can you please help me and check this problem for other people also?

 

Thanks

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Fender Bender
Registered: 02/28/2013
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 3, 2014

You will need to contact support via phone or chat.

 

https://support.us.playstation.com/app/contact_options




                               The truth will set you free... But it may sting a bit...
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First Son
Registered: 04/24/2010
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 4, 2014

Chat is busy and I can't access it.

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MVP Support
Registered: 03/01/2010
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 4, 2014

digcorreia wrote:

Chat is busy and I can't access it.


You'll just have to wait or use the phone.

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First Son
Registered: 04/24/2010
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 4, 2014

Now I could click in the chat but all the options I chose are red.

I prefer to use the chat than the phone.

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Fender Bender
Registered: 02/28/2013
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 4, 2014

digcorreia wrote:

Now I could click in the chat but all the options I chose are red.

I prefer to use the chat than the phone.


Then you will have to wait till it is available.

 

Or, pick up the phone.




                               The truth will set you free... But it may sting a bit...
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First Son
Registered: 04/24/2010
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Re: Urban Trial Freestyle PS Vita charged me even being a PLUS member

Jan 8, 2014

Problem solved.

Refund and game ok.

 

Thank you for the advices

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