Reply
Highlighted
Oct 01 2012
By: Xx-SauDi-SNiPeR First Son 2 posts
Offline

Renewal Problem

4 replies 581 views Edited Oct 1, 2012

I have a problem in PS3 + renewal . I did't get the 1 year extension after i used  the code of  PlayStation®Plus card  & it still showing that i have only 83 days on plus .

 

please i need a solution for my problem

Message 1 of 5 (581 Views)
Reply
0 Likes
Treasure Hunter
Registered: 07/15/2008
Offline
4920 posts
 

Re: Renewal Problem

Oct 1, 2012
Are you sure the code was for a 12 month renewal? There are 30 and 90 day codes too. Where did you get the code from?
Message 2 of 5 (574 Views)
Reply
0 Likes
First Son
Registered: 10/01/2012
Offline
2 posts
 

Re: Renewal Problem

Oct 1, 2012

yup , I am sure it is 1 year card.

 

the 83 days remaining are from my old one . so i didn't get any extra day for the new card .

 

i bought it from target .

Message 3 of 5 (571 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Offline
44748 posts
 

Re: Renewal Problem

Oct 1, 2012

Have you tried re-downloading a Plus game, then stopping the re-download then checking to see if the date is correct?

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
Message 4 of 5 (565 Views)
Reply
0 Likes
MVP Support
Registered: 09/17/2009
Online
34728 posts
 

Re: Renewal Problem

Oct 1, 2012

How do you know that you have 83 days left?  Are you looking under the Services List in the Account Management app; or are you checking the expiration dates of your Playstation Plus games?  Extending your Playstation Plus subscription will not change the expiration dates of your Plus premium content licenses.  Those will still expire at the end of your current subscription, because the expiration date is set when the content is downloaded, and doesn't change.  When the licenses expire, if you are still a Plus subscriber, then you can renew the license by finding the content in the Playstation Store, and clicking the Download button again.  The content won't actually be downloaded again if it is already installed.  Only the license file will be updated.

GKP
Message 5 of 5 (563 Views)