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Feb 02 2013
By: ToxiiCFumez First Son 1 posts
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Playstation Plus 30-Day HELP

2 replies 89 views Edited Feb 2, 2013

Hello I purchased playstation plus 1 month back with a free 1 month card and I also had a $20 wallet card. I got the free trial and funded my account with $20 and I TURNED OFF AUTOMATIC FUNDING. But for some odd reason today i was charged 17.99 for 30 day psn trial!?!!? What the heck is going on and I want my money refunded?!?! I dont want Playstation Plus!!? So what can I do????!!!

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MVP Support
Registered: 03/01/2010
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Re: Playstation Plus 30-Day HELP

Feb 2, 2013

You can call Customer Support. 1-800-345-7669 You can also use the "Contact Us" link at the bottom of this page. Good Luck.

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MVP Support
Registered: 09/17/2009
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Re: Playstation Plus 30-Day HELP

Feb 2, 2013

It was your mistake.  The automatic funding option only controls whether your billing information will be used to automatically add funds to your wallet in order to renew subscriptions.  Even if you turn that off, the subscription will still be renewed if there is enough money in your PSN wallet to pay for the subscription renewal.  If you don't want to renew your subscription, then you need to cancel it in the Services List of the Account Management app.  Not just turn automatic wallet funding off.

GKP
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