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Jan 08 2014
By: Seven7Two First Son 1 posts
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Playstaion Network Member but paid for Don't Starve...

3 replies 70 views Edited Jan 8, 2014

I was really excited for the release of Don't Starve for PS4. As this being a free game through Playstation Plus, I was charged for it, even though I am a member. How can I get the $15.00 refund??

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First Son
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Re: Playstaion Network Member but paid for Don't Starve...

Jan 8, 2014
This is why you don't use a credit card, I use membership cards so I don't get in a situation like this.
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Re: Playstaion Network Member but paid for Don't Starve...

Jan 8, 2014

Welcome to the PlayStation Community.

 


Seven7Two wrote:

I was really excited for the release of Don't Starve for PS4. As this being a free game through Playstation Plus, I was charged for it, even though I am a member. How can I get the $15.00 refund??


One of two things probably happened...

 

1. You did not purchase the game with the PSN ID (Account) with the Plus Subscription.

 

2. You purchased the game before or while the PS Store was updating.

 

Please contact Sony customer support to submit a refund request (see link below)

 

https://support.us.playstation.com/app/contact_options

 

BRIT-KO

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Re: Playstaion Network Member but paid for Don't Starve...

Jan 8, 2014

KzN-D4rk wrote:
This is why you don't use a credit card, I use membership cards so I don't get in a situation like this.

Sorry but the OP's issue has nothng whatsoever to do with having a credit card on file with Sony, the OP would have the exact same issue if they'd had funds in their PSN account, they would still be asking for a refund.

 

BRIT-KO

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