For Christmas I received a 3 month PSN Plus card, but whenever I redeem it on the store I get an error. After I enter the code it brings up the 3 Month Plus Card and says redeem item code and confirmation. When I hit confirm all I get is a message saying an error occured. I have been trying for 2 weeks to get it to go through and it won't! It is getting very frustrating. Who can I talk to help me get it go through? Any help is appreciated!!!
Give Customer Support a buzz: https://support.us.playstation.com/app/contact_opt
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America