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Nov 17 2013
By: TheGuzzz Lombax Warrior 112 posts
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PS4 PS+ not working

16 replies 1053 views Edited Nov 17, 2013

Hey guys. I tried to access the playstation plus on my PS4, but instead of the Instant Game Collection, it asks me to join and shows to available purchase options, even though I have a subscription. What's weirder is that I was able to download Contrast for free through the main page, so it does know that I'm a member. Is anyone else having this issue, or is it just me?

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Lombax Warrior
Registered: 08/16/2012
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Re: PS4 PS+ not working

Nov 17, 2013
Mine did the same. I had to go to my profile and make sure i had the plus sign by my profile pic. I did then I went back and went to ps plus there was a game resogun was advertised and clicked on it and all was normal and download the game for free. Try that
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Lombax Warrior
Registered: 10/30/2010
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Re: PS4 PS+ not working

Nov 18, 2013

No, still the same. I go to the ps+ tab and it treats me like a  non-member, showing me the different purchase options. Does anyone else have any suggestions?

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First Son
Registered: 11/18/2013
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Re: PS4 PS+ not working

Nov 18, 2013
I am having the exact same problem. I sat on hold with sony for 45 min and got **bleep** then hung up.

I have the plus sign next to my name, but like you when I go into the plus menu it treats me like a non subscriber. HELP!!!!!!!!!!
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First Son
Registered: 07/12/2013
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Re: PS4 PS+ not working

Nov 18, 2013

I'm having the same thing going on... Called support and I was told that yes the system does see that i'm a member but since network is having issues we see it as if we were not members. Thing is, no one can say when this will be resolved Smiley Sad Support said a update to fix this is in the works but how far are we from getting it I don't know.

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Lombax Warrior
Registered: 10/30/2010
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Re: PS4 PS+ not working

Nov 18, 2013

It's just good to know that they are aware of it.

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First Son
Registered: 09/23/2003
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Re: PS4 PS+ not working

Nov 18, 2013

Yeah I'm having the same issue. Resogun and Contrast were installed and working until last night. Then my subscription renewed and they both stopped working and say that they expired. I even deleted both and reinstalled them and had the same results. On another note, the 7 day code included with Kill Zone says it's invalid. 

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First Son
Registered: 10/01/2011
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Re: PS4 PS+ not working

Nov 20, 2013
Is there anywhere we can see updates on or info about this issue? I want to get access to the instant collection but it won't recognize the little plus right next to my name. Smiley Sad
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First Son
Registered: 03/06/2013
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Re: PS4 PS+ not working

Nov 20, 2013

For me I can't access the Playstation Plus section, but I can download the games for free. When I go to the PS+ tab that would typically show me all the stuff I get for having PS+, it just asks me to sign up. I have the + next to my name and I can download and play the PS+ games as normal, but it's annoying to have to manually search for them.

 

I also was charged for Sine Mora on Vita last week despite it being free. It was strange since I wasn't charged for 3 other games but only that one. I'm still waiting for the refund to go through to my bank account.

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First Son
Registered: 11/20/2013
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Re: PS4 PS+ not working

Nov 20, 2013

I'm having the same issue.  When I search for Resogun and select the title it takes me to a blank blue screen that I just backed out of after waiting 5 minutes on it.

 

My accounts status shows me as being plus and being subscribed until July 19th of next year.

 

Hopefully they have a fix soon

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