Reply
Highlighted
Feb 03 2013
By: Wraith_44 First Son 1 posts
Offline

PS+ Renewal Not Showing

1 replies 267 views Edited Feb 3, 2013

I purchased an additional year of PS+ via the store this morning, in order to take advantage of the 15 month offer that's being offering. I was charged and received the confirmation email, but my sub is still showing as expiring in May of 2013 both in account management and the email that I received. I've been a PS+ member since 2010 and this is the first time I've had an issue extending my sub. Both times I renewed before the auto-renewal kicked in, so I'm confused. Am I going to have to call the support line?

Message 1 of 2 (267 Views)
Reply
0 Likes
MVP Support
Registered: 03/01/2010
Offline
24784 posts
 

Re: PS+ Renewal Not Showing

Feb 3, 2013

When I renewed mine it showed up immediately in the services list with the correct date. Same with when I won a code for three months free. Yes, I'd suggest contacting customer service. Have a copy of the confirmation e-mail handy.

Message 2 of 2 (257 Views)
Reply
0 Likes