I have four years of PlayStation Plus service. I have previously been able to download games which are free for PS Plus members on the Playstation store on my PS4, but a couple of weeks ago, I noticed that I can no longer access the PS Plus section of the store from my PS4 -- trying to do so takes me to a place to purchase a membership. I can still access the PS Plus section of the store from my PS3. Support has told me that I may be able to fix the problem by deleting my profile from my PS4, but that I will lose all of my settings and data in doing so; I'll have to reconfigure my PS4 and redownload all of my data. I've also been told not to do so until after 6 PM PST, as the update they're doing now may interfere with the creation of a new profile. I'd rather not have to do any of this. Has anyone else encountered this issue and resolved it by some simpler means?