So I bought a ps4 from CeX but I bought the PS Plus from EB Games and unfortunately the ps4 stopped working after a couple of days and I was thinking about getting a refund for it tomorrow from CeX, however I was wondering if they could give me back my money for the PS Plus as well since I know EB Games didn't do anything wrong so they won't refund me. However I think it's unfair that I have to pay for the Plus again seeing as how I already used the voucher code on the faulty ps4 that CeX sold me. Is it possible to ask them for a compensation because it's technically their fault? Is there some sort of policy that can back me up? Thanks :3
Policy - yes - all sales are final, no refunds.
And your subscription is not lost. Likely you purchased a console for a reason - to play. Simply replace it, sign into your new console with your PSN ID that has the Plus subscription and it will still be there. Subscriptions and purchases are tied to a PSN ID, not a physical console.
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