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Oct 03 2013
By: FIYASIDE First Son 1 posts
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Got billed today, immediately cancelled subscription, can I still get my money back?

3 replies 188 views Edited Oct 3, 2013

I got billed today for my PS+ subscription because I didn't realize that it automatically re-billed you when your subscription ended.  I was intending on just letting it run out and not continuing.  I immediately cancelled my subscription, but is there a way to get back the money I was billed?  I haven't used it at all, I was literally billed today so I don't see why I couldn't get a refund.

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MVP Support
Registered: 08/28/2008
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Re: Got billed today, immediately cancelled subscription, can I still get my money back?

Oct 3, 2013

You can try calling customer support, but you are unlikely to get your money refunded.

 

To cancel PS+, you must turn off Auto-renew (which is ON by default) at least one day before your subscription ends.  Your subscription is automatically renewed around midnight on the day the subscription ends (I'm not sure what time zone applies).

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First Son
Registered: 10/03/2013
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Re: Got billed today, immediately cancelled subscription, can I still get my money back?

Oct 3, 2013

The exactsame thing happened to me today, once the charge is through I'll be talking to my bank if they don't refund my money.  I haven't even touched my ps3 in at least half a year.

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MVP Support
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Re: Got billed today, immediately cancelled subscription, can I still get my money back?

Oct 3, 2013

Omaru1689 wrote:

The exactsame thing happened to me today, once the charge is through I'll be talking to my bank if they don't refund my money.  I haven't even touched my ps3 in at least half a year.


It clearly states that auto-renew is activate by default when you purchase the subscription, if you missed that then you really only have yourself to blame, sorry but you do.

 

If you dispute the charge with your back your PSN ID will be banned, be warned!

 

BRIT-KO

 

P.S. Welcome to the Community!

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