Hey, I'm having a problem with the Playststion Network every since the update, I definately have Platstation Plus, I am able to download the free games with no problems, but every time I try to buy a game that's discounted for Playstation Plus members, it shows the full brice in my cart and when I try to buy, I almost payed $6.99 for Sonic adventure 2 when it clearly says that it costs 4.98 (I think) for Plus members, I was up to the final confermation before buying.
I have tried to buy other discounted games and it does the same thing, and when I'm in my cart, there's a button that says "Join PlaystationPlus and save$X.XX" but I already have Plus.
Can somebody please help me with this?
Thanks in advance!
I know this is probably a silly question but I'll ask it anyway, but you're definitely logged in with the PSN ID that purchased the Plus Subscription?
There is also maintenance today, which could account for it.
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST
I definately have it, I even just downloaded Unchrted for the Vita (even though I don't have a vita, but it's the only free game I didn't download yet) and it downloaded, and I only have one avtive account so I'm sure!
It is definitely an issue. I was just charged full price for Bioshock 2 even though it says free for Playstation Plus members. I definitely am a subscriber and even have the plus next to my PSN ID. I called Sony Support whom put me on hold for a few minutes and came back and said she was forwarding my complaint to her supervisor for "review".......I wasn't prepared to use my Debit Card so let's hope I have the funds to cover this mistake by Sony or I'm in trouble.