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Feb 11 2013
By: Atrus_007 Monster Hunter 35 posts
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Cancel or Pause PS Plus Subscription????

7 replies 2808 views Edited Feb 11, 2013

I have become sick and tired of the BS service called PS Plus. Ever since they introduced the IGC the PS Plus service has become a joke with GARBAGE content.

 

Garbage

 

PS Plus is a service, and we can cancel services like the cable tv service if and when we choose.

 

My question is this: Can we cancel te PS Plus Service and be reimbursed for the remaining $50 balance with the 12-month service? If not, please explain why so.

 

Another question: If we cannot be reimbursed for a cancellation, can we pause our current subscription and resume whenever we see fit? Again, if not please explain your reasoning.

 

Thank you.

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Re: Cancel or Pause PS Plus Subscription????

Feb 11, 2013

You need to pose these questions to Sony directly. 1-800-345-7669. Post back answers.

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Monster Hunter
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Re: Cancel or Pause PS Plus Subscription????

Feb 11, 2013

How about replying with answers, not BS copying from Sony and Morgan.

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Re: Cancel or Pause PS Plus Subscription????

Feb 11, 2013

Atrus_007 wrote:

How about replying with answers, not BS copying from Sony and Morgan.


Don't know what you mean by that. This is a user forum. You'll get no answers here. Man up and ask directly. I gave you the number. There is also a "Contact Us" link at the bottom of this page.

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Monster Hunter
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Re: Cancel or Pause PS Plus Subscription????

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Feb 12, 2013

ne1atall wrote:

Atrus_007 wrote:

How about replying with answers, not BS copying from Sony and Morgan.


Don't know what you mean by that. This is a user forum. You'll get no answers here. Man up and ask directly. I gave you the number. There is also a "Contact Us" link at the bottom of this page.


THEN DON'T ******* REPLY WITH GARBAGE COMMENTS

 

Edit: profanity

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Re: Cancel or Pause PS Plus Subscription????

Feb 12, 2013

Atrus_007 wrote:

My question is this: Can we cancel te PS Plus Service and be reimbursed for the remaining $50 balance with the 12-month service? If not, please explain why so.

 

Another question: If we cannot be reimbursed for a cancellation, can we pause our current subscription and resume whenever we see fit? Again, if not please explain your reasoning.


The answer to both questions is no.  You can cancel any subscription at any time, but you cannot get a refund for the remaining time of the subscription.  The reason why is simple.  The Playstation Store has a no-refund policy, for everything, including subscriptions. If you cancel, the subscription remains in effect until it was scheduled to end.  All the cancellation really does is to prevent the subscription from automatically renewing when it ends.

You cannot pause any subscription either.  The reason is that the PSN subscriptions do not have a pause capability.  It is possible in theory, but Sony hasn't implemented it, and has announced no plans to do so. It wouldn't be very useful in the case of Playstation Plus anyway.  If you go too long without having an active subscription, you lose any save data that you stored in online storage, as well as losing whatever free content you purchased with past Plus subscriptions.  You would be starting over, as if you had never subscribed to Plus.  In order for a subscription pause to be of any real use for Plus, Sony would have to guarantee that your free content could be used again when you resume your subscription.  Sony doesn't do that now.

GKP
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Monster Hunter
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Re: Cancel or Pause PS Plus Subscription????

Feb 12, 2013

it's my understanding that if PS Plus is not renewed, and you eventually resubscribe you keep all of the saved data from your previous PS Plus outing. So, in actuality you CAN pause the subscription as there would be no data loss over time, unless hackers steal and/or delete all saved cloud data.

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Re: Cancel or Pause PS Plus Subscription????

Feb 13, 2013

Sony guarantees a limited amount of time during which you can purchase a new subscription, and still retrieve the save data that you stored in online storage. Sony does not guarantee how long you will be able purchase a new subscription and still keep the free software that you purchased during your previous Plus subscriptions, so it isn't really like pausing the subscription.  You can allow your subscription to lapse, but the longer you do, the more risk there is that you will have to start over.

GKP
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