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Jul 11 2013
By: BDonald360 First Son 3 posts
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Can't redeem 30 days PS+ trial code!!

12 replies 708 views Edited Jul 11, 2013

What the title says. I have been trying the code non stop and it says it is no longer valid or may have been entered incorrectly. Anyone else having the same issue or is it just me? Also, I doubt it is no longer valid as I received it in by email today. So what's the deal?

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MVP Support
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Re: Can't redeem 30 days PS+ trial code!!

[ Edited ]
Jul 11, 2013

BDonald360 wrote:

What the title says. I have been trying the code non stop and it says it is no longer valid or may have been entered incorrectly. Anyone else having the same issue or is it just me? Also, I doubt it is no longer valid as I received it in by email today. So what's the deal?


Welcome to the PlayStation Community.

 

You received a PS Plus code via email, where did you get the code from can i ask?

 

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First Son
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Re: Can't redeem 30 days PS+ trial code!!

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Jul 11, 2013

I got the code from Sony on my official email address for my playstation network account. I believe everyone is getting these right?

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Re: Can't redeem 30 days PS+ trial code!!

Jul 12, 2013

BDonald360 wrote:

I got the code from Sony on my official email address for my playstation network account. I believe everyone is getting these right?


Was it part of a promotion of some sort, also are you sure the code hasn't expired?

 

BRIT-KO

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First Son
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Re: Can't redeem 30 days PS+ trial code!!

Jul 12, 2013

So are you saying Playstation did not send any such email out recently? Because I have two playstation accounts and they both received an official email from playstation regarding this. I was either trolled by sony or playstation has somehow been hacked again. If you have any knowledge whatsoever about the content of the promotional emails that Playstation sends its subscribed customers then my question is, did they or did they not send out Playstation plus promotional emails recently containing a 30 day free trial code. If they did, why is mine not working?
Thank you

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MVP Support
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Re: Can't redeem 30 days PS+ trial code!!

Jul 12, 2013

BDonald360 wrote:

So are you saying Playstation did not send any such email out recently? Because I have two playstation accounts and they both received an official email from playstation regarding this. I was either trolled by sony or playstation has somehow been hacked again. If you have any knowledge whatsoever about the content of the promotional emails that Playstation sends its subscribed customers then my question is, did they or did they not send out Playstation plus promotional emails recently containing a 30 day free trial code. If they did, why is mine not working?
Thank you


There were a couple of promotions earlier this year where codes were sent to people mostly via their PS3 directly as a message or via email if they had a PS VITA, I am not aware of Sony sending out any emails recently containing PS Plus codes.

 

Was the code free, I'm assuming yes, is the email 'official', you obviously think it is, I understand if you don't want to post it openly here, but feel free to PM it to me & I'll be happy to take a look at it & give you my opinion.

 

BRIT-KO

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Fender Bender
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Re: Can't redeem 30 days PS+ trial code!!

Jul 12, 2013
I have a code too, but from home e3 booth..
The trials are free and work, but you need a credit card to use it.
Because sony wants to carge you a few days before the trial ends...
Yup good ole' sony where free trials aren't really free.....
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First Son
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Re: Can't redeem 30 days PS+ trial code!!

Sep 3, 2013

yeah i got one and it didnt work! im pretty mad did you have psn plus before or while you got the code if so then you cant use it if you had it before

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Big Daddy
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Re: Can't redeem 30 days PS+ trial code!!

Sep 3, 2013

I think it's possible that the codes are not activated until the store updates?

 

also could the account be connected to another region? Your email goes to a EU account, but the ID you are using is US?

 

I used a 1 month code without a credit card and was told very specifically with the error message that a CC was required to redeem this code. So I don' t think that is the problem.

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I Only Post Everything
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Re: Can't redeem 30 days PS+ trial code!!

Sep 6, 2013

.... the free trial is free it only wants a Credit Card to verify that you are the owner of the account and you live in the country you say you live in.  Otherwise you would be able to reedeem a ps plus trial in other countries, currently you need a credit card that has the same address as the address you gave for your PSN account.  Thats the main reason they want it, and I've never been charged a few days before, only on the day it ends.

 

As to why you cant redeem yours, If you have subscribed to PSN before you dont get to use the free trials.  The free 30 day subscriptions that come with new games sometimes still work, but the ones that are just so you can test out PS plus dont.  Other than that the previous statment about your credit card being the same address as I'm assuming your using an american address for your US account and a EU credit card with a different address.  If so that might be the problem.

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