Getting this too. This is the second time I've seen such horrible customer support with sony (The first being the horrendous credit card errors that don't allow people to add funds to their psn accounts). It's not hard to atleast acknowledge that the issue is there, even on the main blog people have mentioned it and it's just been overlooked.
C'mon guys, atleast stop leaving us in the dark and let us know that we're being heard.
I downloaded Sonic 2 during the free month of PS+ everyone was given following last year's downtime, so I'm experiencing the exact same issue.
I hope they roll out a fix for this soon. Heck, just changing Sonic 1 in the store to be free for PS+ members until the current deal ends would be the most logical move, but I guess we'll see.
I'm not too happy about this
I payed for PlayStation Plus... this content is supposed to be available to me but it's not
So they still won't let me download Sonic Bundle for owning Sonic 2, yet the store will let me repurchase Sonic Adventure 2 at its discounted price even though I've already purchased it.
This is just getting annoying.