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Feb 07 2013
By: itolerateyou11 First Son 2 posts
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Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

5 replies 407 views Edited Feb 7, 2013

Am I missing something? Did I do something wrong? I can't find any language that specified the method you had to us to purchase the 1 year of plus. Anyone else run into this?

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MVP Support
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Re: Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

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Feb 7, 2013

itolerateyou11 wrote:

Am I missing something? Did I do something wrong? I can't find any language that specified the method you had to us to purchase the 1 year of plus. Anyone else run into this?


Welcome to the PlayStation Community.

 

I've seen the advertisements on PSN, this website & the PS Store all saying that if you purchase 1 year you get 3 months free, making 15 months in total, the following image is taken from the 'new' online Store although I do know the same was seen on the store we access on the PS3:

 


 

You purchased your membership using a pre-paid PlayStation PLUS CARD is that right, I'm wondering if this was excluded from the offer, if it was it's not something I was aware of.

 

You used a card similar to this one?

 

\

 

 

Perhaps some others can come in & assist further.

 

BRIT-KO.

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Re: Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

Feb 7, 2013
According what was said on the blog, 1 year plus membership cards will work for the extra 3 months. I would suggest you call sony for this issue.
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First Son
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Re: Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

Feb 14, 2013

Brit-ko: 

 

thanks for the detailed response. Yes. that is exactly what I bought.

 

I was hoping to not have to contact Sony, but looks like I'll have to do as CHAOS suggested to get the months. Hopefully they'll honor it. I'll post an updated when I get one.

 

Sorry for the delayed response. 

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Re: Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

Feb 14, 2013

itolerateyou11 wrote:

Brit-ko: 

 

thanks for the detailed response. Yes. that is exactly what I bought.

 

I was hoping to not have to contact Sony, but looks like I'll have to do as CHAOS suggested to get the months. Hopefully they'll honor it. I'll post an updated when I get one.

 

Sorry for the delayed response. 


No problem.

 

My view is that you should be entitled to the three months, let us know how you get on if you get a moment.

 

BRIT-KO

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Splicer
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Re: Bought a Pre-Paid 1 year membership Card - Not getting the bonus 3 months

Feb 17, 2013

You at least got your year.

I redeemed the same card today and my subscription still ends in 6 days.

Smiley Frustrated

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