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Dec 05 2012
By: mochuuu SIEA 1490 posts
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BioShock 2 Not Showing Up free In PS Plus

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19 replies 1332 views Edited Dec 20, 2012

Hello all, 

 

It's come to my attention that some are accidentally being charged for BioShock 2 which is supposed to be free for Plus members after the PS Store updated on 12/4. 

 

We're aware of the issue and we'll be identifying all users affected and will ensure that all affected will be taken care of. Please watch this space for updates on this issue. I've floated it to the top and will un-float once we've come full circle. 

 

12/17 UPDATE: we're finalizing the number affected now and we're prepping to send out XMB messages with refunds to those affected by accidentally paying for BioShock 2 as a Plus member. 

 

12/20 UPDATE: All XMB messages and refunds should now be complete. Apologies for the inconvenience on this note and we're working on ensuring these occurences are minimized. 

 

Thank you, 

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First Son
Registered: 12/06/2012
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 6, 2012

I appear to be one of those lucky few to have been unwittingly charged for a free game Smiley Sad

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SIEA
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 6, 2012

Genetic_D wrote:

I appear to be one of those lucky few to have been unwittingly charged for a free game Smiley Sad


We'll get you taken care of. We're currently identifiying the number affected and then will be ensuring all get refunded. You'll get a notification in your PS3 inbox. Should be 2-3 weeks out. 

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First Son
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 6, 2012

I got charged 19.99 even though I am a playstation plus member and it was in the free game section. Smiley Sad I was supper excited & now i am sad.

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First Son
Registered: 12/05/2012
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 7, 2012

You can charge us and instantly take our money but it takes 2-3 weeks for a refund........nice.

 

We should be getting more than just our refund back for YOUR mistake.

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First Son
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 7, 2012

the same happened to me. i went to download and got chardged at the checkout eventho it was marked for free.

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First Son
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 8, 2012

It is not just BioShock all of my plus content has now "expired".

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First Son
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 12, 2012

still says need pay 19.99 to get and cant take it out of my cart to get other things

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First Son
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 12, 2012
so i cant buy other things and my playstation plus things either
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MVP Support
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Re: BioShock 2 Not Showing Up free In PS Plus

Dec 12, 2012

jimmyaxe99 wrote:

still says need pay 19.99 to get and cant take it out of my cart to get other things


This has been covered multiple times before too. Go to your cart. See the "x" to the left of every item in it? You can figure the rest out

 

 

 

 

 

 

 

 

Probably.

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