It's come to my attention that some are accidentally being charged for BioShock 2 which is supposed to be free for Plus members after the PS Store updated on 12/4.
We're aware of the issue and we'll be identifying all users affected and will ensure that all affected will be taken care of. Please watch this space for updates on this issue. I've floated it to the top and will un-float once we've come full circle.
12/17 UPDATE: we're finalizing the number affected now and we're prepping to send out XMB messages with refunds to those affected by accidentally paying for BioShock 2 as a Plus member.
12/20 UPDATE: All XMB messages and refunds should now be complete. Apologies for the inconvenience on this note and we're working on ensuring these occurences are minimized.
I appear to be one of those lucky few to have been unwittingly charged for a free game
We'll get you taken care of. We're currently identifiying the number affected and then will be ensuring all get refunded. You'll get a notification in your PS3 inbox. Should be 2-3 weeks out.
still says need pay 19.99 to get and cant take it out of my cart to get other things
This has been covered multiple times before too. Go to your cart. See the "x" to the left of every item in it? You can figure the rest out