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Dec 28 2013
By: jazyjames First Son 1 posts
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ps4 wont come on

5 replies 292 views Edited Dec 28, 2013

My ps4 wont stay on. The blue light comes on but it goes back off

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Fender Bender
Registered: 02/28/2013
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Re: ps4 wont come on

Dec 28, 2013

Welcome to the PlayStation Forums

 

Start here:

 

http://community.us.playstation.com/t5/PlayStation-4-Support/INFO-Blinking-Blue-Light-PS4-Issues/td-...




                               The truth will set you free... But it may sting a bit...
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Splicer
Registered: 12/25/2013
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Re: ps4 wont come on

Dec 29, 2013
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First Son
Registered: 06/19/2013
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Re: ps4 wont come on

Dec 30, 2013

yup I just had my console shut off while idling on the home screen and it doesn't even try to turn on now.  just 1 beep and blue light flashes for a second then it shuts off.  

 

i can't even eject my assassin's creed IV blu-ray so i guess it's going back to amazon inside the console.

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PlayStation Support (Retired)
Registered: 12/30/2013
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Re: ps4 wont come on

Dec 31, 2013

Hi there,

 

In the event that you have not returned your console to Amazon yet, and haven't been able to eject your disc, please check the following: https://support.us.playstation.com/app/answers/detail/a_id/5061

 

You should be able to get your disc out before returning it to Amazon.

 

Good luck, and Happy New Year.

-CanSan

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Fender Bender
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Re: ps4 wont come on

[ Edited ]
Dec 31, 2013

Hatezilla- wrote:

yup I just had my console shut off while idling on the home screen and it doesn't even try to turn on now.  just 1 beep and blue light flashes for a second then it shuts off.  

 

i can't even eject my assassin's creed IV blu-ray so i guess it's going back to amazon inside the console.


Amazon may not have a console to replace yours with.

 

You would be much better off calling Sony and getting a replacement as instructed on the box. 

 

Unless you just want a refund from Amazon in which case, that is certainly your prerogative but I have seen people that have returned PS4s get a refund and then get upset that they cannot find a new one anywhere to purchase.




                               The truth will set you free... But it may sting a bit...
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