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Nov 17 2013
By: swagzilla_28 First Son 3 posts
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ps4 error code NW-31485-1

14 replies 4547 views Edited Nov 17, 2013

I have seen many error code complaints but never the one I have. Every time I try to sign in I have had this error code and the following message cannot connect to the internet.Smiley Sad

P.S.( I have already updated the system)

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First Son
Registered: 11/17/2013
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Re: ps4 error code NW-31485-1

Nov 17, 2013

im having the same issue.

 

skins921
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First Son
Registered: 11/19/2013
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Re: ps4 error code NW-31485-1

Nov 19, 2013

Having similar problem.

 

Was able to connect briefly and get the 1.50 update, as well as a few other downloads.

 

Now I'm unable to connect to the internet, much less PSN. Trying to sign into PSN results in the NW-31485-1 error appearing. Testing the internet connection results in failure at the connecting to internet point. Viewing connection status shows that it seems to be fine, but NAT type consistently reads as failed. And attempts to create a new connection hit a roadblock where it keeps asking me to use a proxy server.

 

Is this something that I can do anyting about from my end, or is it just a matter of waiting on Sony to fix it?

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First Son
Registered: 02/28/2013
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ps4 NW-31485-1

Nov 21, 2013

Hello all,

 

From yesterday morning when i'm trying to connect to the PSN i'm getting this weird error code. I make a bit of research and find that the psn is having issue at the time (I understand that and i thanks sony for the work there doing to fix it Cat Happy ) but i aint find what this error code was meaning ... so there 2 question i hope someone can answer Smiley Happy :

 

- is that error code related to the psn issues?

- what does that code means?

 

 

Thanks for reading

Firestorm114

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MVP Support
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Re: ps4 NW-31485-1

Nov 21, 2013

The only suggestion I found in my research was this - "Try downloading the update to a USB drive. Then update the PS4 with that and see if you can connect after."

CMNTY_SIG_MVP_500x100_002B.jpg

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First Son
Registered: 12/02/2013
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Re: ps4 error code NW-31485-1

[ Edited ]
Dec 2, 2013
Same problem I am having and it started today. Weird is on my ps4 internet browser I can browse and surf on the internet.
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First Son
Registered: 11/30/2013
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Re: ps4 error code NW-31485-1

Dec 2, 2013

I'm getting near enough the exact same issues you're experiencing.

 

Have you got past them at all? I'd love to know if you did.

 

I have only just sent emails out to Sony and my ISP to see if they're blocking anything. When my PS3 was in its place it could get online no problem at all.

 

If I get a solution I'll let you know.

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First Son
Registered: 12/02/2013
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Re: ps4 error code NW-31485-1

Dec 3, 2013

Problem still existsSmiley Sad 

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First Son
Registered: 12/02/2013
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Re: ps4 error code NW-31485-1

Dec 4, 2013

Error solved, the problem was about the modem i thought, i dont know why but changed the modem router and now works.

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First Son
Registered: 03/14/2013
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Error Code: NW-31485-1

Dec 25, 2013

Ok all's I want to do is experience the greatness and I haven't been able to sign into PSN since I took the PS4 . So I now have a brand new NEXT-GEN console and 4 games with no way to play them. 

 

Anyone else having this issue or had it and fixxed it yet.

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