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First Son
Registered: 11/16/2013
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Re: Share Issue

Dec 5, 2013
I called Sony support and they didn't know what they were talking about (they had to look up the share features of the PS4) But they did refer me to a form were I gave product feedback and explained the issue. Hopefully they will see it and solve this issue.
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Lombax Warrior
Registered: 05/09/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

[ Edited ]
Dec 5, 2013

1. Every game I have has this problem

2. The bug will only surface after the initial 15 minute recording has finished. Obviously.

3. Did nothing unusual prior to using the Share button.

4. Using the default share settings. Single press to record the LAST 15 min of game play.

5. The bug will happen any time after the initial 15 minutes. So, say after 60 minutes of playing a game I hit the share button to edit/upload, I'm presented with 10-15 minutes of gameplay that started when I first booted up the game. The LAST 15 minutes of footage is totally gone. I can't even find in in the Captures folder in Profile.

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Survivor
Registered: 03/29/2005
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Re: ASKING FOR HELP!!!! Regarding the share feature

[ Edited ]
Dec 5, 2013

I just tried this. I played for an hour, did some messaging while playing, hit the share button and it captured the last 15 minutes of my gameplay. I was playing Escape Plan. I don't know why other people are having problems. Wish I could help with a solution.

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MVP Support
Registered: 08/07/2009
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Re: ASKING FOR HELP!!!! Regarding the share feature

Dec 5, 2013

1) COD Ghosts


2) 3 hours

 

3) No.

 

4) Short press

 

5) I did not get the glitch, I'm just saying that I played for 3 hours and it saved my last 15 minutes

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Hekseville Citizen
Registered: 03/20/2009
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Re: ASKING FOR HELP!!!! Regarding the share feature

[ Edited ]
Dec 6, 2013
I came across people that never get the glitch and others that always get it. That is weird. Maybe best to wait till sony release a patch or something

Do u play ghost in digital form or disk???
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Lombax Warrior
Registered: 05/09/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

Dec 5, 2013

I did a Full Reinitialize on my PS4 last night to see if clears up the bug. I'll report back in a few hours with the results.

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Lombax Warrior
Registered: 05/09/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

[ Edited ]
Dec 5, 2013

I guess the initialize didn't work because I'm still getting 13-15 minutes of footage from the begging of my gaming sessions. I just ended a 1.5 hour BF4 game on the map Silk Road, hit the Share button to see what it recorded and it's showing me the footage I played earlier on the Guilin Peaks map, right when I started up BF4. none of the Silk Road map gameplay is recorded.

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Lombax Warrior
Registered: 11/12/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

[ Edited ]
Dec 6, 2013

To temporarily fix it double tap the share button (To clear the cache and start a new recording) and DO NOT use the home screen (or any blocked scene except the share button menu), so far no problems for hours until you start switching between homescreen, apps and games.

 

I'm thinking this is game related, similar problems are happening due to game developer error (EX: BF4 no sound when recording and buggy multiplayer recording).

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Lombax Warrior
Registered: 05/09/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

Dec 6, 2013

it could possibly be game related. I've only used it on BF4 and KZ for far. I was going to play AC4 now so I'll try it out without doing the workaround.

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