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Jan 02 2014
By: KILLING_A_NOOB First Son 3 posts
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Ps4 Audio is not working

4 replies 1089 views Edited Jan 2, 2014
Its happened three times to me already. I'll turn on my ps4 and the audio just wont work. I don't know what I did to fix it the last two times, but right now the audio isn't working and it's driving me mental. How could I fix this?
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PlayStation Support
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Re: Ps4 Audio is not working

Jan 2, 2014

I would suggest checking if your HDMI cords are firmly connected. You can also try connecting to an alternate HDMI port on your monitor or television or using an alternate HDMI cord

 

PS4 Safe Mode Options 4 or 5 may help  as well

 

https://support.us.playstation.com/app/answers/detail/a_id/5044/

 

If that doen't resolve issues you can try reinstalling the system software with steps 6 or 7, but you should back up your saves first to USB or Online Storage.

 

Thanks,

U--J

PlayStation Support Guy @ www.playstationsupportforum.com
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First Son
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Re: Ps4 Audio is not working

Jan 2, 2014
Where do I find the ps4 safe options?
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Re: Ps4 Audio is not working

[ Edited ]
Jan 3, 2014

KILLING_A_NOOB wrote:
Where do I find the ps4 safe options?

Here are some instructions for PS4 Safe Mode:

 

https://support.us.playstation.com/app/answers/detail/a_id/5044/

 

You should back up your saves to online storage to to USB before doing anything that initializes your PS4

 

For back up options go here 

https://support.us.playstation.com/app/answers/detail/a_id/5228

 

Thanks,

U--J

 

PlayStation Support Guy @ www.playstationsupportforum.com
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First Son
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Re: Ps4 Audio is not working

Jan 3, 2014
Which option is best for fixing my audio? 4?
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