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Nov 18 2013
By: BRIT-KO MVP Support 39470 posts
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PSN NETWORK ISSUES 11/18/2013

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103 replies 17570 views Edited Nov 23, 2013

Hey everyone,

 

Just a heads-up there are some 'latency' issues currently with PSN, here's the official notice from Sony.

 

PlayStation Knowledge Center

PSN Network Issues
 
[PlayStation®Network] Updated 11/18/2013
 

Due to high volume on our network, some users may experience some additional latency. We are aware of the issue and working to resolve as quickly as possible. We are sorry and appreciate your patience.

 

BRIT-KO

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First Son
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

Would this be the reason I cannot download certain things, such as Netflix, NBA Game Time, and the Assassin' Creed 4 update?

 

I was able to download the 1.5 patch, the full Contrast game and update, and the Call of Duty Ghosts update, but not the other items I have tried to download.

 

The error I keep getting is: Cannot connect to the server within the time limit (NW-21456-9).

 

Thanks!

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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

SportznutNoCal wrote:

Would this be the reason I cannot download certain things, such as Netflix, NBA Game Time, and the Assassin' Creed 4 update?

 

I was able to download the 1.5 patch, the full Contrast game and update, and the Call of Duty Ghosts update, but not the other items I have tried to download.

 

The error I keep getting is: Cannot connect to the server within the time limit (NW-21456-9).

 

Thanks!


There's certainly a good possibilty that this isn't helping the situation yes.

 

BRIT-KO

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First Son
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013
I lost 10 in my account when I first got my ps4 can I get it back
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

Tjmorbillz wrote:
I lost 10 in my account when I first got my ps4 can I get it back

What exactly does that mean?  Did you have $10 in the wallet associated with the PSN ID you signed in under on your PS4 and that $10 is no longer there?  Or did you create a new PSN ID for the PS4? 

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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

I'm still seeing people post issue they're having regarding connections & connecting etc, & even though the Mod's kindly stickied this for me I'm going to do what I wouldn't usually & bump my own Thread in the hope that some people might see this.

 

BRIT-KO

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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

You'd hope, BRIT.. but... o_O

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First Son
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013
Having several issues. But not sure if the PSN is the cause to them all.
1. Connecting to PS Store or any online function upon starting the console works perfectly all but some what slowely.
2. Trying to access the PS Store or PSN after doing something like starting Music Unlimited results in continues loading.
3. Leaving Music Unlimited to do anything and then re-entering Music Unlimited will cause continues loading and Music Unlimited becomes unresponsive.

The only thing I have been able to do is restart the system to allow me to access another application. Netflix is the only application that is working 100% of the time.

Are all of these problems due to PSN?

By the way. I am directly connected to modem. Test speeds on PS4 "27mbs Download" and "5mbs Upload".
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013

Welcome to the PlayStation Community.

 


Creasy wrote:
Having several issues. But not sure if the PSN is the cause to them all.
1. Connecting to PS Store or any online function upon starting the console works perfectly all but some what slowely.
2. Trying to access the PS Store or PSN after doing something like starting Music Unlimited results in continues loading.
3. Leaving Music Unlimited to do anything and then re-entering Music Unlimited will cause continues loading and Music Unlimited becomes unresponsive.

The only thing I have been able to do is restart the system to allow me to access another application. Netflix is the only application that is working 100% of the time.

Are all of these problems due to PSN?

By the way. I am directly connected to modem. Test speeds on PS4 "27mbs Download" and "5mbs Upload".

Netflix doesn't require PSN to be functioning correctly, it just requires an internet connection, hence why Netflix is working & other applications are not.

There are still some 'latency' issues, not that I have experienced any, I stnced my trophies an hour or do ago, & was online too with no issues, it appears this is affecting some but not others.

 

BRIT-KO

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First Son
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Re: PSN NETWORK ISSUES 11/18/2013

Nov 19, 2013
Well multitasking on my console is a no go at the moment. No music unlimited in games. Due think that this will all be resolved with a patch or firmware update?
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