my ps4 randomly shuts down just like everyone elses i dont have to be playing a game or anything even when moving around on the homescreen it shuts off every now and then. when i try to reboot it nothing happens just the blue light. but when i turn it off and on a few times the ps4 logo shows back up then ususally starts safe mode and starts working again for how ever long until i cuts off again. im pretty sure my system is defective. i just need an update on this issue from anyone who has the same problem. am i going to have to send it in? or can i bring it back to gamestop when they have more in stock? or if there is a fix let me know. i don't want my money to go to waste :/
Your best bet is to call game stop and see if they can exchange it for a new one. If not call Sony who will ask you to send it In as you pretty have a defective system. I had the same problem and nothing I tried ever got the system to stay on for more than 10 minutes.
I'm having the same issue, but mine shuts off whenever I try to boot up BF4 or Blacklight Retribution....only FIFA works for me..
This sucks. But I'm glad I'm not the only one with this issue. For a moment, I thought I was the only person in the world having this problem seeing as how there aren't many reports of this specific issue.
That sucks to hear that man, really. I wouldn't waste anymore time. Take it back to GameStop and see about exchanging it for another one or contact Sony ASAP. They're slammed with repair related issues. First come, first serve. Again, sorry to hear about this man, hope it gets fixed!
Just sent my unit out yesterday for this issue. They are overnight the coffin for you to send your system out in and it's overnighted back to them. Hopefully it's just a 3-4 day turn around. Supposedly they are just exchanging consoles for the time being since they aren't sure what the source of the problem is. Later on they are going to be giving the refurbished consoles out. So I think if you have any sort of problem contact Sony asap to get a new replacement while you can, otherwise later on you're going to get a refurbished unit. Also the overnight shipping only counts on weekdays. Same with calling. If you call on the weekend nothing will be done until Monday. One more thing. My console did this as soon as I got it, and then it seemed fine for a day and didn't shut off, then started doing it again. So if you your console has been shutting off and seems fine now I'd still call them because it's probably going to start doing it again.