Reply
MVP Support
Registered: 04/12/2010
Online
19318 posts
 

Re: PS4 Won't detect my WiFi

Jan 13, 2016

@kaiserkolos

 

http://downloads.linksys.com/downloads/userguide/EA-Series_UG_Full_3425-00125D_EN_FR-CA_Web.pdf

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 11 of 32 (8,658 Views)
Reply
0 Likes
First Son
Registered: 02/22/2016
Offline
1 posts
 

Re: PS4 Won't detect my WiFi

Feb 22, 2016
My ps4 picks up a 5ghz signal. It works too... 2.5 is better for gaming anywho. But i still use my hotspot thru my phone... Its fast af
Message 12 of 32 (8,109 Views)
Reply
0 Likes
MVP Support
Registered: 03/01/2008
Offline
12462 posts
 

Re: PS4 Won't detect my WiFi

Feb 22, 2016

AlexSnipes4weed wrote:
My ps4 picks up a 5ghz signal. It works too... 2.5 is better for gaming anywho. But i still use my hotspot thru my phone... Its fast af

@AlexSnipes4weed

 

that's imposssible, as the ps4s wifi chipset doesn't support it, nor does it have a 5.0 antenna array inside the machine. what you must be thinking of is mobile 5G, which isn't the same thing at all.

Message 13 of 32 (8,105 Views)
Reply
0 Likes
First Son
Registered: 03/01/2016
Offline
1 posts
 

Re: PS4 Won't detect my WiFi

Mar 1, 2016
Easy fix. Just restart your PS4 and you should be fine. Had the same issue, tried adjusting things with my router, nothing helped. So I decided to restart my PS4. Don't put it into sleep mode or completely turn it off, restart it. Problem solved.
Message 14 of 32 (8,000 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2006
Online
6000 posts
 

Re: PS4 Won't detect my WiFi

Mar 1, 2016
@JV_-_1999
Please be mindful of the date for the original post. I'm pretty sure the OP found a solution within the past 4 years.
Consumer Services and Technical Support 1-800-345-7669
Mon - Fri, 8:00AM - 8:00PM PST

Live Chat
I don't work for Sony. Just a gamer helping others.
Message 15 of 32 (7,995 Views)
Reply
0 Likes
First Son
Registered: 03/03/2016
Offline
4 posts
 

Re: PS4 Won't detect my WiFi

Mar 3, 2016
My PS4 wifi is not working. It can't find me Internet and can't connect to the controller. My son's ps4 works fine. It just stopped working late one night. I have reset the machine to factory settings and loaded a new system 3.15 on it. My router works fine with our phones and tvs. Any other suggestions or is this ready to go back to the factory?
Message 16 of 32 (7,950 Views)
Reply
0 Likes
First Son
Registered: 06/12/2016
Offline
2 posts
 

Re: PS4 Won't detect my WiFi

Jun 12, 2016

Exectly the same issue, just connected a newe PS4 to the wifi, seeing neighbors wifi SSID but is not picking my home network in network search...

 

Did anyone had success with trouble shooting such issues

Message 17 of 32 (6,518 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2010
Online
19318 posts
 

Re: PS4 Won't detect my WiFi

Jun 12, 2016

Likely yes, given the above replies.

 

Is your router broadcasting a signal your console can pick up?

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 18 of 32 (6,517 Views)
Reply
0 Likes
First Son
Registered: 06/12/2016
Offline
2 posts
 

Re: PS4 Won't detect my WiFi

[ Edited ]
Jun 13, 2016

how do you enable 2.4 GHz, the router is showing both 2.4 & 5 GHz led blinking

 

 

Message 19 of 32 (6,516 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2010
Online
19318 posts
 

Re: PS4 Won't detect my WiFi

Jun 13, 2016

Depends on your router.  Try reading the manual for it.  Many routers have setup wizards that are very easy to use.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 20 of 32 (6,512 Views)
Reply
0 Likes