Reply
First Son
Registered: 03/09/2017
Offline
1 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month
I JUST GOT DONE TALKING to THEM ........because I been having those problems to I trying everything but they said " it just not your PS4 it everybody and are trying to fix it now give it 1 to 2 hours
Message 41 of 303 (2,472 Views)
First Son
Registered: 12/25/2015
Offline
4 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month

That's certainly an improvement over being told the issue is my ISP.

Message 42 of 303 (2,466 Views)
First Son
Registered: 03/09/2017
Offline
2 posts
 

Re: Update 4.5 = no online connection.

last month

Same thing here today.  Followed suggested remedies no luck.. I can connect other device using the same password, but not my playstation.  it was working fine until upate.

 

SONY are you following the forum????????????????????

Message 43 of 303 (2,301 Views)
Reply
0 Likes
First Son
Registered: 03/09/2017
Offline
5 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month

How do you hide your ssid?

Message 44 of 303 (2,399 Views)
Reply
0 Likes
First Son
Registered: 06/23/2016
Offline
2 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month
PS4 doesn't update says PS4 will restart and start update but never does
Message 45 of 303 (2,374 Views)
Reply
0 Likes
First Son
Registered: 03/09/2017
Offline
1 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month

I am still having this problem. Someone mentioned that Sony was fixing it. Do we know if that has happened? I assume I'll have to connect via wire for the fix since wifi is a no go now.

Message 46 of 303 (2,317 Views)
Reply
0 Likes
First Son
Registered: 03/09/2017
Offline
5 posts
 

Re: NW-31297-2..Can not connect to wifi after the update.

last month

I too have the same issue and have thought about the same problem how do they fix my paper weight if it won't work on the Internet and It's beginning to drive me insane 

Message 47 of 303 (2,302 Views)
Reply
0 Likes
First Son
Registered: 09/04/2014
Offline
1 posts
 

Re: NW-31297-2..Can not connect to wifi after the update

last month
I'm using wired connection now as well, but now I'm having a new (possibly unrelated problem?) My PS4 suddenly turned on by itself and keeps trying to eject a disc that isn't there. Not sure if it's connected to the update but this is the first time it's ever done this.
Message 48 of 303 (2,299 Views)
Reply
0 Likes
First Son
Registered: 03/10/2017
Offline
1 posts
 

Re: Update 4.5 = no online connection.

last month

Folks....I can tell you right now that this has NOTHING to do with my router or existing internet connection. I work for IT so I know quite a bit about technology, and all of  my other devices in my home work just fine. In fact ,a 2nd PS4 in my home did NOT receive the update and is working with no problems.  Get someone with technical/server experience to assist with the issue and dont let Sony lead you to believe its something wrong with your internet provider. 

Message 49 of 303 (2,262 Views)
First Son
Registered: 03/09/2017
Offline
3 posts
 

Re: Update 4.5 = no online connection.

[ Edited ]
last month

Tried a whole bunch of things.... still nothing.

I can connect using a cable (but it's not a permanent solution)
Actually I take that back. I can connect with a cable but I can not go online?
I think the closest I can get to going online is removing my password from my wifi, which doesn't sit well with me.

Message 50 of 303 (2,259 Views)
Reply
0 Likes