Reply
First Son
Registered: 03/11/2017
Offline
1 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017
1. Yes, can't connect, error msg after 4.50 update
2. 2.4 GHz
3. WPA2 PSK
4. 1115A
5. Sonic Fusion
Message 31 of 341 (1,290 Views)
Reply
0 Likes
First Son
Registered: 03/11/2017
Offline
2 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017
1. Still having the problem.
2. Idk the band.
3. WAP2
4.slim
5. The router isn't the problem.
This started when the update occurred. Re update and fix the system. This happened earlier right when I update, I reset my router multiple times and restarted my PS4 over and over probably 5 times and it randomly connected to the wifi on its own. Now I keep restarting my PS4 and my router and nothing works. The code is the same every time NW-31297-2. I don't care what the tech team needs to do they need to work through the night I don't care, I pay for this, FIX IT. One person having a problem is too many and as far as I can see, countless people are having issues. Great job PlayStation great job.
Message 32 of 341 (1,273 Views)
First Son
Registered: 03/10/2017
Offline
5 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017
ATTENTION: I plugged my PS4 into a eitherner cable (LAN) cable and I got online hope this helps
Message 33 of 341 (1,239 Views)
Reply
0 Likes
First Son
Registered: 03/10/2017
Offline
3 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017

1. Yes, haven't tried much. Basic stuff like reset the router except, also tried to forget the network and set it up again but won't accept password. Issue isn't from my end so if there is some step by step I should be following then it should be on Sony to release some information since they dropped the ball here.

2. Only get the 2.4 recognised as an option. This hasn't changed.

3. WAP

4. Unsure, unit doesn't say but says model is CUH-1202B if that helps.

5. Netgear DGND3700

 

Message 34 of 341 (1,224 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
6 posts
 

Re: Info Collection: Wireless Problems with 4.50?

[ Edited ]
Mar 11, 2017
  1. Are you still having this problem? If not, what did you do to fix it? Problem ongoing, horrific lag / rubberbanding ever since update installed
  2. What wireless band are you trying to connect to? (2.4 GHz or 5 GHz) 2.4 GHz
  3. What wireless security protocol does your WLAN use? (WEP, WAP, WAP2, etc.) WPA2-PSK (AES)
  4. What model PS4 are you using? (1000 / 1100 / 1200 / 2000 (Slim) / 7000 (Pro) series) CUH -1215A
  5. What brand and model wireless router are you using? Linksys E2500

WAKE UP AND FIX THIS SONY, THE LONGER THE ISSUE PERSISTS, THE BIGGER THE CREDIT I'LL EXPECT TO RECEIVE ON MY PSN ACCOUNT

Message 35 of 341 (1,217 Views)
First Son
Registered: 03/10/2017
Offline
1 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017

1. yes

2. 2.4GHz

3. WAP2

4. 7000 pro

5. Not sure but i know its a issue with the ps4 as the rest of my devices have no conection issue

Message 36 of 341 (1,197 Views)
Reply
0 Likes
First Son
Registered: 08/01/2008
Offline
6 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017
1. Rubberbanding of connection with drops in speed still happening
2. 2.4
3. Wap
4. 1100
5. Arris
Message 37 of 341 (1,194 Views)
Reply
0 Likes
First Son
Registered: 03/10/2017
Offline
4 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017

GUYS  I FOUND A WAY TO FIX IT, You have to go into your wi-fi settings and put it to where you don't need a password to accsess the internet, then you go into your PS4 and click on your wi-fi, and it logs you in! This 100% works!

Message 38 of 341 (1,193 Views)
Reply
0 Likes
First Son
Registered: 03/11/2017
Offline
1 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017
if people are having issues go into your WiFi settings i.e. ie 192.168.0.1, login (user & pass on router) and then change your WiFi radio settings to b/g only instead of n or b/g/n mixed. i think theres either a problem with the n functioning of the radio output that's messing with the connection. & also the WAP2 protection is causing problems you can fix it by removing the password from your router.
Message 39 of 341 (1,185 Views)
Reply
0 Likes
First Son
Registered: 03/10/2017
Offline
4 posts
 

Re: Info Collection: Wireless Problems with 4.50?

Mar 11, 2017

Thats exacly what I did, and it worked for me.

Message 40 of 341 (1,182 Views)
Reply
0 Likes