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First Son
Registered: 07/25/2014
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. No , switched from  802.11n/b/g to 802.11b/g

2. 2.4

3.  WAP2

4. 1115a

5. Pace 4111N-030

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First Son
Registered: 12/25/2013
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Re: Info Collection: Wireless Problems with 4.50?

[ Edited ]
last month

called support this morning appears to be an issue with wap wap2 security passwords

 

I've done some trouble shooting and you can connect to your network if you disable the password.

I even got the connection to work with my mobile hotspot. 

The issue has nothing to do with the kind of router you're using but the security key that the ps4 is having trouble recognizing.

I'm using an ATT&T pace router and many people have been complaining about it even with a Linksys or otherwise.

my device is the ps4 pro

Message 22 of 340 (1,762 Views)
First Son
Registered: 12/31/2009
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. I'm still having this problem, getting that error message when i try to connect to my router but my phone hotspot works fine.

2. 2.4 GHz 

3. WAP2

4. 700 Pro version

5. Cisco-Linksys WRT54G2 Wireless-G Broadband Router

Message 23 of 340 (1,757 Views)
First Son
Registered: 11/15/2013
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Re: Info Collection: Wireless Problems with 4.50?

last month
1. Still can't connect
2. 2.4GHz
3. WPA (TKIP) WPA2 (AES)
4. 1000 I think....I bought it on launch day
5. AT&T Pace router
Message 24 of 340 (1,751 Views)
First Son
Registered: 03/10/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. Still having this problem. 

2. 2.4 ghz

3. WAP-2

4. 7000

5. Sonic Fusion Broadband 

 

It'd be great if this was figured out. Using a wire is not an option unless I want to have an argument with my husband. ~_^

Message 25 of 340 (1,748 Views)
First Son
Registered: 04/08/2016
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Re: Info Collection: Wireless Problems with 4.50?

last month
1: Yes. With both PS4s
2: 2.4
3: tried all
4: not sure
5: Asus N55u

Both will get online every so othen but will not show either of us as online after full shut down (lasts about 5 min). Cod, GTA, The Division will kick the other person out saying PSN issues. Friends list takes about 2 mins to load when online. Only game both of us can play is Titanfall 2 briefly.

Only change is 4.50 update. Both xbox ones still let me and son play online at same time so the patch with PS4 seems to be the issue.
Message 26 of 340 (1,739 Views)
MVP Support
Registered: 06/12/2013
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5735 posts
 

Re: Info Collection: Wireless Problems with 4.50?

last month

To those who have provided info for feedback, thank you and please keep them coming. If I get any updates to this issue I will be sure to pass it along to everyone.


SUPPORT: DATABASE | LIVE CHAT | SYSTEM UPDATES | REPAIRS

CUSTOMER SERVICE: 1-800-345-7669 (Mon - Fri, 8am - 8pm PST)

Message 27 of 340 (1,733 Views)
First Son
Registered: 03/11/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month
1. Yes i am still having this problem
2. 2.4GHz
3.WAP/WAP2
4.Not sure
5.An AT&T provided router, not sure if is its own brand
Message 28 of 340 (1,711 Views)
First Son
Registered: 03/11/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

Are you still having this problem? If not, what did you do to fix it? ---  Yes

What wireless band are you trying to connect to? (2.4 GHz or 5 GHz)  --- 2.4

What wireless security protocol does your WLAN use? (WEP, WAP, WAP2, etc.)  --- WPA-2

What model PS4 are you using? (1000 / 1100 / 1200 / 2000 (Slim) / 7000 (Pro) series)  --- NOT SURE, PURCHASED DEC 2015 STAR WARS

What brand and model wireless router are you using?  --- AT&T DSL  4111N-031     802.11 N/B/G 2.4GHZ

Message 29 of 340 (1,700 Views)
First Son
Registered: 03/10/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. not anymore after changing b/g/n to b/g

2. 2.4ghz

3. WAP2

4. 7000 PS4 Pro

5. Centro Grande Swisscom

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