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First Son
Registered: 08/30/2016
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. Yes and its been almost 4 days.

2.  2.4GHz

3. WPA-PSK / WPA2-PSK

4. Launch PS4

5. Intel(R) Dual band wireless-AC 3165

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First Son
Registered: 03/13/2017
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Re: Info Collection: Wireless Problems with 4.50?

[ Edited ]
last month

Just tried this guys and I solved it. Here's what I tried initially. My error was NW 31297 2

 

1) Safe mode (didnt work)

2) Replug router (didnt work)

3) Restart PS4 (didnt work)

4) Change wifi channel (didnt work)

5) Reset router to factory settings (didnt work)

So I searched the error on youtube and found this video and it solved it

https://www.youtube.com/watch?v=oXc2fsm6hUs

In short you change your primary DNS to 8.8.8.8 and secondary to 8.8.4.4 when setting up. I don't really know what DNS does but I connected so if none of those worked like mine then try changing your DNS. I'm copy pasting this to multiple threads so I can help people out if this fixes it.

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Monster Hunter
Registered: 10/08/2014
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Re: Info Collection: Wireless Problems with 4.50?

last month

Doesn't work. I absolutely hate sony's customer support. Its worse than ATT and that's pretty sad. I'm stuck with a useless paper weight. And they make 0 effort to fix this problem. Was told to use LAN connection and deal with it. I can't access any of my games. 

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First Son
Registered: 03/12/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

Hi I had the same error code and tried this too sadly it still doesn't work for me

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First Son
Registered: 03/12/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

Yup that's what they told me too , get your service provider to remove firewall ( which they refused to do) or use LAN which I can't as the connection is in different part of building or just suck it up!

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First Son
Registered: 03/13/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. Yes still having the problem.

2. 5

3. Dont know.

4. 1000 i believe.

5. Pace874 Model 4111n

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First Son
Registered: 03/13/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month
Same here I hope Sony comes out with update fixing this soon
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First Son
Registered: 03/10/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month
I'm pretty sure it's most likely going to have to be fixed with an update patch
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First Son
Registered: 03/13/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

 

1- Still have it

2- Using both doesn't work

3- PS4 pro 

4- Using Cisco- Linksys WRT 160N router

5- WEP work but **bleep** SLOW or without password.... if want to use WAP2/Personnal even with TKI or AES don't work

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First Son
Registered: 03/12/2017
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Re: Info Collection: Wireless Problems with 4.50?

last month

1. Yes. It's been three days. I've tried hard resetting my router, power cycling my PS4, and initializing it through safe mode. Nothing is working.

2. 2.4GHz

3. WPA/WPA2 PSK

4. Slim

5. Netgear CG300D

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