The R3 button on my Dualshock 4 controller is making games unplayable at the moment. My character will look down in game randomly and I am not doing anything to the stick. I have tried other games and turning the console off and on, but nothing is working. This only started recently and up until this point I have had no problems with the controller. Any suggestions would be highly appreciated.
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Did you try resetting the DS4 itself? There is a tiny hole on the back that you can press with a paperclip and reset it.
Of that does nothing, the next step is calling Sony.
The truth will set you free... But it may sting a bit...
I spoke to a customer rep, and she instructed me to send back the controller, but I missed the post office drop time, so I tried to play a little and came out with the following observations:
1. The fault is intermittent, when I start playing the first two games are OK then starts acting up.
2. The controller seems not to be the problem, because when the sight drifts down I can move it back up with the joystick.
3. I think the problem is with the console as it warms up, it over heats blowing hot air and that condition appears at the time the drifts starts.
4. The presented quicker whenever I was using the riffle sight, probably pushing the graphics card hard, creating more heat.
5. I put a fan to blow on the console, it improved just a little but equally hot air kept coming out which tells me that the air vents are not that great, other wise I would have been able to drop the temperature to a nice cool level.
6. The same bug with BF4 and COD, so it is not the game.
From point 2, it seems that the fault originates in the ic in the console that interfaces with the controller, it seems that as temperature goes up it develops a short, so when I push up the joystick it goes up but it comes back down again, as it was a counter signal to the one from the joystick. Therefore I believe the fault originates in the console. I will contact CS to send the whole thing not just the controller.