I have this same issue happening to me on my Slim PS4. Noticed right after moving games to external storage and playing from external storage. Since I had also exchanged the internal HD with a 1TB-7K drive and then performed a restore, I didn't know if it was actually that what started this issue.
I tested a couple of games that worked before using external storage and both have issues, which removes suspicion from the games. I also thought the controlled had broken, but reading this post seems to lift the suspicion from the controller.
I haven't had time to properly tun tests. My plan is to do these as soon as possible:
1) Playing from internal storage with external drive connected
2) Playing from internal storage with external drive disconnected
What I experienced was:
* controller unresponsive to any input (sticks, d-pad, buttons...)
* sticks stuck in a single direction while rest of inputs unresponsive (left stick stuck and moving PC in a single direction without stopping, right stick stuck and camera kept going in circles)
* controller being unresponsive for a long and time and then just turning itself off, with pop-up message saying the controller was disconnected
* lag while going thru menu options, this happens and is noticeable even on the PS Dynamic Menu
EvenBetterCool said "Adding the 6 ft extension helped, and I emphasize that it ONLY helped."
PANTH15 said "My Hard Drive is also using a 3rd party triple shielded cable and still I'm having issues."
If it's a BT wireless interference issue, why would the issue manifest when the controller is connected via cable?
Hi guys !!
I had the same issue and seems to have been able to fix it by replacing the HD cable.
My HD was in a quite cheap box and the furnished cable USB 3.0 was quite slim... I have now a cable which is almost the double size for the thickness and it seems to be fix now !!
I hope this will help !!
Good game guys from France !!
I had the same issue with my PS4 when i added my HD. I added a clamp on ferrite and placed it next to the USB plugged into the PS4, and not had a issue yet.
I used the following ferrite P/N 28A0593-0A2 from fair-rite. I got it from allied electronics you might find it cheaper somewherer else.
I've had this same issue, was caused by both a 2TB Western Digital external hard drive and a USB 3.0 hub. I was troubleshooting like mad, on the phone with my ISPs tech support, Sony, etc drove me nuts!! Might try the thicker USB cable suggestion, but my friends suggested that the issue is also from USB devices that do not have separate power supply. If USB device draws power from the PS4 this interferes with the wifi/Bluetooth antenna. Need to spread the word, this was a very aggravating issue.