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Jul 17 2014
By: icysniper Lombax Warrior 79 posts
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CE-33945-4 Error: CAN'T RESTORE LICENSES!

[ Edited ]
399 replies 19581 views Edited Aug 22, 2014

That's it guys, this glitch has been fixed. I wanna thank all of you on here that contributed on this thread for two months and Jason Schreier from Kotaku for covering this and having the problem fixed in 2 hours. CE-33945-4 IS NO MORE

 

If you guys wanna add me, I'll be playing Destiny when it comes out and I'll be enojoying it with my DLC Smiley Wink 

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First Son
Registered: 07/17/2014
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014

I am having the same issue as you.  i sat on the phone with sony support last night for 2 hours trying all these methods again.. since i already performed them at least 3 times by myself before calling in.  I never had an issue with licensing until i downloaded Dragons Teeth for BF4.  i went into game and everytime i tried to join a Dragons Teeth server it took me straight to the Playstation store to redownload the DLC.  i then tried to restore licenses and received the CE-33945-4 error every single time for the duration of the past 2 days.

 

-all ports open

- initialized PS4 twice

- rebuilt database countless times

- signed in and out countless times

 

Im going to be very upset if i cant play in the Destiny Beta because of this.. not to mention im already missing out on the $45 DLC that i paid for.

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Splicer
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014
I'm in the same boat as you guys ! I downloaded Dragon's Teeth but I an't see it in game. I started having this issue a couple of weeks ago with another game and when I try "Restore licenses" but I get the error CE-33945-4.

I have reinitialized my PS4 but I still have the same problem and Sony support don't know what's causing the issue !
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First Son
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014

Keep this bumped... we need answers.

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Lombax Warrior
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014
I was on the phone for an hour and let me tell you how useless PSN customer support is. Hours away from the Destiny beta and no answers. I regret buying my PS4
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First Son
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014

I dont regret buying the PS4 because it is a far superior system, however i do agree that customer support is terrible.  i just wish we could get an answer to this problem as its obviously linked to accounts, but it shouldnt just happen out of nowehere.

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Lombax Warrior
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014
I like how I have competely open ports and my Netflix has a lock because it can't verify the licenses. This is ridiculous
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Lombax Warrior
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 17, 2014
Update: after 8 calls to ps customer support they have no idea what's wrong and said my account will be under review. For 5 days, making ny ps plus useless and my bf4 premium useless as well
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Splicer
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Re: PS4 CAN'T RESTORE LICENSES!

Jul 18, 2014

I was just on the phone for an hour and their Tier 2  Tech said that he couldn't do anything more to fix the ''Restore Licenses'' bug and that I would have to wait until they find a solution.

 

Did anyone get some more info on this ? 

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Lombax Warrior
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Error CE-33945-4

[ Edited ]
Aug 18, 2014

It's been a few days and still no response from Sony. I can't restore any of my licenses and I still haven't been able to play ANY of my BF4 DLC. It would be great for someone to at least acknowlege that the'yre working on it since I've payed $400 for a console, $120 for BF4+Premium, and I've been a PS Plus subscriber for 4 years. Is this how you treat your customers Sony? 

 

I'm running out of options. It's been a month and if I could get rid of my PS4 I would. My rrod problem was resolved in 2 weeks and I even got a free month of xbl. Last night the Sony rep I talked to (for 3 hours I might add) told me, "sorry we can't refund anything for you" which is like "too bad, we have your money!" next gen lol

 

SONY GIVE YOUR CUSTOMERS AN ANSWER! WE GAVE YOUR OUR MONEY THE LEAST YOU COULD DO IS GIVE US SUPPORT. 

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